How To Fix WL462 - Termination of work item &: Notification of responsible user failed

WL462 - Overview

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 462

• Message text: Termination of work item &: Notification of responsible user failed

What causes this issue?

Notification of the recipient(s) when processing was completed failed.

System Response

The processing was not affected by this.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL462 - Termination of work item &: Notification of responsible user failed ?

  The SAP error message WL462, which states "Termination of work item &: Notification of responsible user failed," typically occurs in the context of workflow processing in SAP. This error indicates that the system was unable to send a notification to the user responsible for a particular work item, which can disrupt the workflow process.
  Causes:
  
  User Notification Settings: The responsible user may not have the correct notification settings configured in their user profile.
  Email 
  Configuration Issues: There may be issues with the email configuration in the SAP system, preventing notifications from being sent.
  Workflow Configuration: The workflow itself may have configuration issues that prevent notifications from being generated or sent.
  User Inactive or Missing: The user assigned to the work item may be inactive or not properly defined in the system.
  System Errors: There could be underlying system errors or issues with the SAP application server that are affecting the notification process.
  
  Solutions:
  
  Check User Profile: Ensure that