How To Fix WL458 - Continuation of work item &: Work item result (return code) not found

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 458

• Message text: Continuation of work item &: Work item result (return code) not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WL458 - Continuation of work item &: Work item result (return code) not found ?

  The SAP error message WL458, which states "Continuation of work item &: Work item result (return code) not found," typically occurs in the context of workflow processing in SAP. This error indicates that the system is unable to find the result of a work item that is expected to be processed or continued.
  Causes:
  
  Missing Work Item Result: The work item that the system is trying to continue does not have a corresponding result or return code stored in the database.
  Workflow Termination: The workflow may have been terminated or deleted before the continuation could be processed.
  Database Issues: There may be issues with the database that prevent the retrieval of the work item results.
  Incorrect Workflow Configuration: The workflow might be incorrectly configured, leading to missing or incorrect references to work item results.
  Authorization Issues: The user may not have the necessary authorizations to access the work item results.
  
  Solutions:
  
  Check Work Item Status: Use transaction code SWI1 or SWI2 to check the status of the work item. Ensure that the work item exists and is in a state that allows continuation.
  Review Workflow Logs: Use transaction code SWI6 to review the workflow logs for any errors or warnings that might provide more context about the issue.
  Reprocess the Work Item: If the work item is found but not processed correctly, you may need to reprocess it or manually trigger the continuation.
  Check Workflow Configuration: Review the workflow definition and ensure that all steps and results are correctly defined and linked.
  Database Consistency Check: If you suspect database issues, you may need to run consistency checks or consult with your database administrator.
  Authorization Check: Ensure that the user has the necessary authorizations to access and process the work item.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1, SWI2, SWI6, and SWI5 for monitoring and managing workflows.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  Workflow Documentation: Review SAP documentation on workflows to understand the expected behavior and configuration settings.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or Workflow team for further investigation and support.