How To Fix WL395 - Workflow customizing incomplete: Default workflow administrator missing

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 395

• Message text: Workflow customizing incomplete: Default workflow administrator missing

How to fix this error?

<DS:TRAN.SWDC>Complete the entries in workflow customizing</> and
specify a standard system administrator for workflow. This will be used
for all workflow definitions for which a system administrator for
workflow has not been defined.
If the workflow system administrator from the workflow definition is
not to be responsible for this workflow execution, you can specify
another system administrator under the name <ZH>_WF_ADMINISTRATOR</> in
the workflow container. The definition default is then overwritten.
Once you have defined a system administrator for workflow and entered
it in the workflow container of the workflow with the error, you can
continue the suspended workflow.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL395 - Workflow customizing incomplete: Default workflow administrator missing ?

  The SAP error message WL395 indicates that the workflow customizing is incomplete because the default workflow administrator is missing. This error typically arises when the system is unable to find a designated user who is responsible for managing workflows, which is essential for the proper functioning of SAP Business Workflow.
  Cause:
  The primary cause of this error is that the default workflow administrator has not been defined in the system. This can happen due to various reasons, such as:
  
  Missing Configuration: The workflow customizing settings have not been properly configured.
  User Deletion: The user that was previously set as the default workflow administrator has been deleted or is no longer valid.
  Transport Issues: If the workflow settings were transported from another system, the necessary user assignments may not have been included.
  
  Solution:
  To resolve the WL395 error, you need to define a default workflow administrator. Here are the steps to do this:
  
  
  Access the Workflow Customizing:
  
  Go to transaction code SWU3 (Automatic Workflow Customizing).
  Alternatively, you can navigate through the SAP menu: Tools -> Business Workflow -> Development -> Workflow Customizing.
  
  
  
  Define the Default Workflow Administrator:
  
  In the workflow customizing settings, look for the option to define the default workflow administrator.
  You can set a user by entering the user ID of the person who will act as the workflow administrator. This user should have the necessary authorizations to manage workflows.
  
  
  
  Check User Authorizations:
  
  Ensure that the user you are assigning as the default workflow administrator has the appropriate roles and authorizations to perform workflow-related tasks.
  
  
  
  Save and Activate Changes:
  
  After making the changes, save your settings and activate them if necessary.
  
  
  
  Test the Workflow:
  
  After configuring the default workflow administrator, test the workflow to ensure that the error no longer appears and that workflows are functioning correctly.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWDD (Workflow Builder) and SWI1 (Work Item Selection) for managing workflows.
  User Management: Ensure that user management practices are in place to avoid deletion or invalidation of users assigned to critical roles like the workflow administrator.
  Documentation: Refer to SAP Help documentation for detailed guidance on workflow configuration and management.
  
  By following these steps, you should be able to resolve the WL395 error and ensure that your SAP workflow environment is properly configured.