How To Fix WK507 - Choose 'select' or 'inform user'

SAP Error Message - Details

• Message type: E = Error

• Message class: WK - BPT: Messages integr. inbox

• Message number: 507

• Message text: Choose 'select' or 'inform user'

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• What is the cause and solution for SAP error message WK507 - Choose 'select' or 'inform user' ?

  SAP Error Message: WK507 – Choose 'select' or 'inform user'
  
  Cause:
  This error occurs in SAP Workflow when defining or configuring a workflow step that requires a decision on how to handle a particular situation or user interaction. Specifically, the system expects you to specify whether the workflow should "select" a user automatically or "inform user" (i.e., notify the user without selection). If neither option is chosen, the system raises this error.
  In other words, the workflow step is incomplete because the method of user determination or notification is not specified.
  
  When does it occur?
  
  During workflow template creation or modification.
  When setting up a workflow step that involves user assignment or notification.
  When the workflow container or agent assignment is ambiguous or incomplete.
  
  
  Solution:
  
  
  Open the workflow step in the Workflow Builder (transaction SWDD).
  
  
  Check the Agent Assignment:
  
  Go to the step where the error occurs.
  Look at the agent assignment method.
  You must explicitly choose one of the following:
  
  Select: The system automatically selects the user or agent based on the rules or container values.
  Inform User: The system sends a notification to the user without selecting them as an agent.
  
  
  
  
  
  Set the appropriate option:
  
  If the workflow step requires an agent to perform an action, choose Select.
  If the workflow step is only for information purposes, choose Inform User.
  
  
  
  Save and activate the workflow template.
  
  
  Test the workflow to ensure the error no longer appears.
  
  
  
  Additional Information:
  
  This error is related to the agent assignment in SAP Business Workflow.
  Agent assignment is crucial for workflow steps that require user interaction.
  The choice between "select" and "inform user" affects how the workflow behaves and who receives tasks or notifications.
  If you are unsure which option to choose, consult the business process owner or workflow designer to understand the intended workflow behavior.
  
  
  Summary:
  
  
  
  Aspect
  Description
  
  
  
  
  Error Code
  WK507
  
  
  Message Text
  Choose 'select' or 'inform user'
  
  
  Cause
  Agent assignment method not specified in workflow step
  
  
  Solution
  Specify agent assignment as either "select" or "inform user" in workflow step
  
  
  Transaction
  SWDD (Workflow Builder)
  
  
  
  
  If you need further help, you can check SAP Notes or the SAP Help Portal for workflow agent assignment details.