How To Fix WK509 - Recalculation of quota executed (see long text)

SAP Error Message - Details

• Message type: E = Error

• Message class: WK - BPT: Messages integr. inbox

• Message number: 509

• Message text: Recalculation of quota executed (see long text)

What causes this issue?

You have called the recalculation of your quota.

System Response

The system has scheduled a background job for this task. You will
receive a message in your <DS:TRAN.SBWP>inbox</> as soon as the
calculation is complete.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WK509 - Recalculation of quota executed (see long text) ?

  Certainly! Here's detailed information about the SAP error message WK509:
  
  SAP Message WK509:
  Message Text:
  
  Recalculation of quota executed (see long text)
  
  Cause:
  This message is typically issued during workflow processing in SAP when a quota recalculation has been triggered. It is an informational or warning message indicating that the system has recalculated the quota for a particular workflow step or task.
  
  In SAP Workflow, quotas are used to limit the number of workflow tasks assigned to a particular agent or group.
  When the system detects that the quota has changed or needs to be recalculated (for example, due to changes in organizational assignments, agent availability, or workflow definitions), it performs a recalculation.
  The message WK509 informs the user or administrator that such a recalculation has taken place.
  
  
  When does it occur?
  
  During workflow task creation or assignment.
  When workflow container values or organizational data affecting quotas are updated.
  When manual or automatic quota recalculation is triggered in the workflow system.
  
  
  Solution / How to handle:
  
  Review the long text: The message WK509 usually comes with a long text that provides more details about the recalculation, such as which quota was recalculated and why.
  Check quota settings: Verify the quota configuration in transaction PFTC (Task Maintenance) or SWI1 (Workflow Logs) to understand the quota limits and assignments.
  Check organizational data: Ensure that the organizational assignments and agent roles are correctly maintained in transactions like PPOME or PO13.
  No error correction needed: Since WK509 is informational, it usually does not require corrective action unless the recalculation leads to unexpected workflow behavior.
  Monitor workflow logs: Use transaction SWI1 or SWI2_FREQ to monitor workflow tasks and check if quota recalculation affects task distribution.
  Adjust quotas if necessary: If recalculation causes workflow tasks not to be assigned as expected, consider adjusting quota values or agent assignments.
  
  
  Related Information:
  
  
  Transaction Codes:
  
  PFTC – Task Maintenance (to check quota settings)
  SWI1 – Workflow Log (to analyze workflow processing)
  SWI2_FREQ – Workflow Task Analysis
  PPOME – Organizational Management (to check org structure)
  PO13 – Maintain Positions
  
  
  
  SAP Notes:
  
  Sometimes SAP Notes related to workflow quota recalculation may provide additional fixes or explanations. Search the SAP Support Portal with keywords like "WK509" or "workflow quota recalculation."
  
  
  Workflow Quotas:
  
  Quotas are used to limit the number of workflow tasks assigned to agents to avoid overload. Quotas can be defined per user, organizational unit, or role.
  
  
  
  Summary:
  
  WK509 is an informational message indicating that the workflow quota has been recalculated.
  It is triggered by changes in workflow or organizational data affecting task assignment limits.
  Usually, no error correction is needed unless workflow behavior is impacted.
  Review the long text and workflow logs for details.
  Adjust quota or organizational assignments if necessary.
  
  
  If you want, I can help you interpret the long text or guide you through checking the workflow quota settings. Just let me know!