How To Fix WK023 - User & does not have any configurations

SAP Error Message - Details

• Message type: E = Error

• Message class: WK - BPT: Messages integr. inbox

• Message number: 023

• Message text: User & does not have any configurations

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WK023 - User & does not have any configurations ?

  The SAP error message:
  WK023 User & does not have any configurations
  typically occurs in the context of SAP Workflow. It indicates that the specified user does not have any workflow configurations assigned to them.
  
  Cause
  
  The user mentioned in the error message has no workflow configurations maintained in the system.
  Workflow configurations define how a user participates in workflows, such as which tasks they can receive or execute.
  This error often appears when the system tries to determine the workflow settings for a user but finds none.
  
  
  When does this error occur?
  
  When a workflow is triggered and the system tries to find the workflow configuration for the user (e.g., agent assignment).
  When using transaction SWU3 (Automatic Workflow Customizing) or during workflow runtime.
  When a user tries to access or execute workflow tasks but lacks the necessary workflow configuration.
  
  
  Solution
  
  
  Check Workflow Configuration for the User
  
  Use transaction SWI1 (Workflow Log) to check the workflow logs and identify the user and the workflow involved.
  Use transaction SWU3 to check if the workflow customizing is complete.
  Use transaction SWI2_FREQ or SWI2_DIAG to analyze workflow errors.
  
  
  
  Maintain Workflow Configuration for the User
  
  Go to transaction SWU3 and ensure that the workflow customizing is complete.
  Assign the user to the appropriate workflow roles or configurations.
  Use transaction PFTC (Task Maintenance) to check the tasks and their agent assignments.
  Use transaction SWI5 or SWI6 to check and maintain the agents for the workflow tasks.
  Alternatively, use transaction SU01 to check the user roles and authorizations related to workflow.
  
  
  
  Assign Workflow Roles
  
  Ensure the user has the necessary workflow roles assigned in PFCG.
  Common workflow roles include:
  
  SAP_WF_BSWF_ADMIN (Workflow Administrator)
  SAP_WF_BSWF_USER (Workflow User)
  
  
  Assign these roles if missing.
  
  
  
  Check Organizational Management (OM) Integration
  
  If the workflow uses organizational management for agent determination, ensure the user is correctly assigned in the organizational structure.
  Use transaction PPOME or PO10 to check the organizational assignments.
  
  
  
  Recreate or Adjust Workflow Customizing
  
  If the workflow customizing is incomplete or corrupted, re-run transaction SWU3 to fix customizing issues.
  Check for missing or incorrect entries in workflow customizing tables.
  
  
  
  
  Additional Information
  
  This error is a common indication that the workflow system cannot find a valid configuration for the user to act as an agent.
  It is important to verify both the workflow customizing and the user master data.
  Sometimes, the error can be caused by missing or incorrect agent assignments in the workflow tasks.
  If the workflow uses rule-based or organizational management-based agent determination, verify the rules and OM data.
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Error
  WK023 User & does not have any configurations
  
  
  Cause
  User has no workflow configurations assigned; missing agent assignments or roles
  
  
  Solution
  Assign workflow roles, maintain agent assignments, check workflow customizing (SWU3)
  
  
  Transactions
  SWU3, SWI1, SWI2_FREQ, SWI2_DIAG, PFTC, SWI5, SWI6, SU01, PFCG, PPOME, PO10
  
  
  Notes
  Verify organizational management integration if used for agent determination
  
  
  
  
  If you provide the exact scenario or transaction where the error occurs, I can help with more specific steps.