How To Fix WH037 - The zero count indicator has been set, but the SP value is larger than 0

SAP Error Message - Details

• Message type: E = Error

• Message class: WH - Messages for store physical inventory (DRS)

• Message number: 037

• Message text: The zero count indicator has been set, but the SP value is larger than 0

What causes this issue?

There is data inconsistency in the current intermediate document item:
The indicator 'zero count' is set but a sales value is specified at the
same time. (The item contains a value-only material.)

System Response

The item is not updated.

How to fix this error?

Please check whether there is a zero count. You can then correct the
intermediate document accordingly using the intermediate document
editor and start inbound processing again.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WH037 - The zero count indicator has been set, but the SP value is larger than 0 ?

  The SAP error message WH037 indicates that there is a discrepancy in the handling of stock quantities in the warehouse management system. Specifically, it means that the zero count indicator has been set for a particular stock item, but the stock quantity (SP value) is greater than zero. This situation typically arises during inventory management processes, such as stock counts or adjustments.
  Cause:
  
  Zero Count Indicator Set: The zero count indicator is a flag that indicates that a particular stock item is expected to have zero quantity. This is often used during physical inventory counts or when adjusting stock levels.
  Stock Quantity Greater than Zero: The error occurs when the system detects that the stock quantity for the item is greater than zero, which contradicts the zero count indicator setting.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Stock Levels: Verify the actual stock levels of the item in question. You can do this by checking the inventory management or warehouse management reports.
  
  
  Review Zero Count Indicator: If the stock quantity is indeed greater than zero, you may need to unset the zero count indicator for that item. This can typically be done in the inventory management or warehouse management settings.
  
  
  Adjust Inventory: If the stock quantity is incorrect, you may need to perform an inventory adjustment to correct the stock levels. This could involve either increasing or decreasing the stock quantity as necessary.
  
  
  Reprocess Inventory Count: If this error occurred during a physical inventory count, you may need to reprocess the count for that item after making the necessary adjustments.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions on how to manage the zero count indicator and stock adjustments in your version of SAP.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MMBE (Stock Overview) or LI01N (Create Inventory Count Document) to help manage stock levels and inventory counts.
  Configuration Settings: Review the configuration settings in the Warehouse Management module to ensure that the zero count indicator is being used correctly.
  User Roles and Permissions: Ensure that you have the necessary permissions to make changes to inventory settings and stock levels.
  
  By following these steps, you should be able to resolve the WH037 error and ensure that your inventory management processes are functioning correctly.