How To Fix WH036 - Units of measure in IDoc (&) and EAN (&) do not match

SAP Error Message - Details

• Message type: E = Error

• Message class: WH - Messages for store physical inventory (DRS)

• Message number: 036

• Message text: Units of measure in IDoc (&) and EAN (&) do not match

What causes this issue?

In this item of the intermediate document, the counting unit &V1&
is specified. The unit of measure &V2& is however assigned to the
specified EAN.

System Response

The system cannot update this intermediate document item.

How to fix this error?

You can correct the item using the intermediate document editor
and then update the intermediate document again.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WH036 - Units of measure in IDoc (&) and EAN (&) do not match ?

  The SAP error message WH036 indicates that there is a mismatch between the units of measure (UoM) specified in an IDoc and the EAN (European Article Number) associated with that IDoc. This error typically occurs during the processing of inbound IDocs, particularly in logistics and inventory management scenarios.
  Cause:
  
  Mismatch in Units of Measure: The unit of measure defined in the IDoc does not match the unit of measure defined for the material associated with the EAN in the SAP system.
  Incorrect EAN: The EAN provided in the IDoc may not correspond to the correct material or may not be set up correctly in the system.
  Configuration Issues: There may be configuration issues in the material master data or in the IDoc processing settings that lead to this mismatch.
  Data Entry Errors: Manual errors during data entry or data extraction processes can lead to discrepancies in the UoM or EAN.
  
  Solution:
  
  
  Check Material Master Data:
  
  Verify the material master data for the material associated with the EAN. Ensure that the correct unit of measure is defined in the material master.
  Check the "Basic Data" and "Sales Org. Data" views to confirm the UoM settings.
  
  
  
  Validate EAN:
  
  Ensure that the EAN provided in the IDoc is correct and corresponds to the material in the SAP system.
  Check if the EAN is properly maintained in the material master.
  
  
  
  Review IDoc Structure:
  
  Analyze the IDoc structure to ensure that the UoM and EAN segments are populated correctly.
  Use transaction WE02 or WE05 to view the IDoc and check for any discrepancies.
  
  
  
  Configuration Review:
  
  Review the configuration settings related to IDoc processing and material management to ensure that they are set up correctly.
  Check the settings for the relevant message type and process code.
  
  
  
  Data Consistency:
  
  Ensure that the data being sent in the IDoc is consistent with the data in the SAP system. This may involve checking the source system or middleware that generates the IDoc.
  
  
  
  Testing:
  
  After making corrections, test the IDoc processing again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Use transaction codes like WE02 (Display IDoc), WE05 (IDoc List), and MM03 (Display Material) to investigate the issue.
  IDoc Types: Familiarize yourself with the specific IDoc type being used (e.g., ORDERS, INVOIC) and its structure.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on handling this error.
  Documentation: Review SAP documentation related to IDoc processing and material management for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the WH036 error in SAP.