How To Fix WH012 - No entry could be read for customer number &

SAP Error Message - Details

• Message type: E = Error

• Message class: WH - Messages for store physical inventory (DRS)

• Message number: 012

• Message text: No entry could be read for customer number &

What causes this issue?

No entry exists for the customer &V1& in table &V2&.

System Response

The system cannot update the intermediate document.

How to fix this error?

Maintain the master data for this customer and then start inbound
processing for this intermediate document again.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WH012 - No entry could be read for customer number & ?

  The SAP error message WH012 ("No entry could be read for customer number &") typically indicates that the system is unable to find a record for the specified customer number in the relevant database tables. This can occur in various contexts, such as during the processing of sales orders, deliveries, or other customer-related transactions.
  Causes:
  
  Incorrect Customer Number: The customer number entered may be incorrect or mistyped.
  Customer Not Created: The customer may not have been created in the system or may have been deleted.
  Data Inconsistency: There may be inconsistencies in the database, such as missing entries in related tables.
  Authorization Issues: The user may not have the necessary authorizations to view the customer data.
  Inactive Customer: The customer may be marked as inactive or blocked in the system.
  
  Solutions:
  
  Verify Customer Number: Double-check the customer number for any typos or errors. Ensure that you are using the correct format.
  Check Customer Master Data: Use transaction codes like XD03 (Display Customer) or FD03 (Display Customer - Company Code) to verify if the customer exists in the system.
  Create Customer: If the customer does not exist, you may need to create a new customer record using transaction codes like XD01 (Create Customer) or FD01 (Create Customer - Company Code).
  Check Status: Ensure that the customer is active and not blocked. You can check this in the customer master data.
  Authorization Check: Ensure that you have the necessary authorizations to access customer data. If not, contact your SAP security administrator.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to check for any underlying database issues or inconsistencies.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for customer master data management, such as XD01, XD02, XD03, FD01, FD02, and FD03.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation or help files for additional context on customer master data management and error handling.
  
  By following these steps, you should be able to identify the cause of the WH012 error and take appropriate action to resolve it.