How To Fix WH013 - Internal communication profile for customer & could not be read

WH013 - Overview

• Message type: E = Error

• Message class: WH - Messages for store physical inventory (DRS)

• Message number: 013

• Message text: Internal communication profile for customer & could not be read

What causes this issue?

There are a number of possible reasons for this message:
An internal communication profile has not been entered in the master
data for store &V1&.
The profile has been entered, but not created in Customizing.
The profile has been entered, but the Customizing settings for store
order control have not been maintained.

System Response

The system cannot post the IDoc.

How to fix this error?

Correct the master data for this store. You can then process the IDoc.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WH013 - Internal communication profile for customer & could not be read ?

  The SAP error message WH013, which states "Internal communication profile for customer & could not be read," typically indicates an issue with the internal communication settings for a specific customer in the SAP system. This error can arise in various contexts, such as during the processing of sales orders, deliveries, or other customer-related transactions.
  Causes:
  
  Missing Communication Profile: The internal communication profile for the specified customer may not be defined in the system.
  Incorrect Customer Master Data: The customer master data may be incomplete or incorrectly configured, leading to the inability to retrieve the communication profile.
  Authorization Issues: The user may not have the necessary authorizations to access the communication profile for the customer.
  System 
  Configuration Issues: There may be issues with the configuration of the communication profiles in the SAP system.
  Data Corruption: There could be data integrity issues or corruption in the database related to the customer master data.
  
  Solutions:
  
  
  Check Customer Master Data:
  
  Go to the