How To Fix WES_OUTBOUND318 - Short text for promotion &1 cannot be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: WES_OUTBOUND - Messages for Outbound Services

• Message number: 318

• Message text: Short text for promotion &1 cannot be determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WES_OUTBOUND318 - Short text for promotion &1 cannot be determined ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WES_OUTBOUND318
  
  Short text: Promotion &1 cannot be determined
  
  Cause:
  This error typically occurs in SAP when the system is unable to determine or find the details of a promotion referenced in a sales or outbound process. The placeholder &1 is replaced by the promotion ID or code that the system tried to process but failed to identify.
  Common causes include:
  
  The promotion ID does not exist in the system.
  The promotion is not valid for the current sales document or customer.
  The promotion master data is incomplete or incorrectly maintained.
  The promotion is expired or not active for the date of the transaction.
  Integration or data transfer issues between SAP modules (e.g., SD and CRM or SAP Hybris Marketing).
  Missing or incorrect configuration in the promotion determination procedure.
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Promotion Master Data:
  
  Verify that the promotion ID referenced in the error exists in the system.
  Use transaction codes like WES_PROMO or relevant promotion maintenance transactions depending on your SAP system.
  Ensure the promotion is active and valid for the date of the sales document.
  
  
  
  Validate Promotion Assignment:
  
  Check if the promotion is assigned correctly to the relevant sales area, customer group, or product.
  Confirm that the promotion is applicable to the sales document type and item category.
  
  
  
  Review Promotion Determination Procedure:
  
  Check the configuration of the promotion determination procedure in SPRO under Sales and Distribution ? Basic Functions ? Pricing ? Pricing Control ? Define Promotion Determination.
  Ensure that the procedure includes the promotion in question and that the determination logic is correct.
  
  
  
  Check Integration Points:
  
  If promotions are managed in a separate system (e.g., SAP CRM, SAP Hybris Marketing), verify that the promotion data is correctly replicated or integrated with the ERP system.
  Check for any errors in data transfer or middleware.
  
  
  
  Analyze the Sales Document:
  
  Review the sales document or outbound delivery to see if the promotion is referenced correctly.
  Remove or correct the promotion reference if it is invalid.
  
  
  
  Debugging and Logs:
  
  Use transaction SLG1 to check application logs for more detailed error messages.
  Debug the relevant user exit or BAdI if custom logic is involved in promotion determination.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  WES_PROMO – Promotion maintenance (depending on system/version)
  VA01/VA02 – Sales order creation/change
  VL01N/VL02N – Outbound delivery creation/change
  SLG1 – Application log
  
  
  
  SAP Notes:
  
  Check SAP Service Marketplace for notes related to promotion determination errors.
  Look for notes specific to your SAP version and industry solution.
  
  
  
  Configuration Path:
  
  SPRO ? Sales and Distribution ? Basic Functions ? Pricing ? Pricing Control ? Define Promotion Determination
  
  
  
  Common Modules Involved:
  
  SD (Sales and Distribution)
  CRM (Customer Relationship Management)
  SAP Hybris Marketing (if applicable)
  
  
  
  
  If you provide the exact promotion ID or the context in which the error occurs (e.g., during sales order creation, delivery processing), I can help you with more specific troubleshooting steps.