How To Fix WES_OUTBOUND316 - Error during determination of the condition key for offer &1

SAP Error Message - Details

• Message type: E = Error

• Message class: WES_OUTBOUND - Messages for Outbound Services

• Message number: 316

• Message text: Error during determination of the condition key for offer &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WES_OUTBOUND316 - Error during determination of the condition key for offer &1 ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WES_OUTBOUND316 - Error during determination of the condition key for offer &1
  
  Cause:
  This error typically occurs in SAP's pricing or sales order processing when the system tries to determine the condition key (a unique identifier used in pricing procedures) for a particular offer (e.g., a sales document or quotation) but fails. The failure can be due to:
  
  Missing or incorrect configuration in condition technique (e.g., condition tables, access sequences).
  Incomplete or inconsistent master data related to the offer or condition records.
  Incorrect or missing key fields required for condition determination.
  Custom enhancements or user exits that interfere with the standard condition determination logic.
  Issues in the outbound processing of pricing or sales data, especially in integration scenarios (e.g., with SAP CRM or third-party systems).
  
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Condition Technique Configuration:
  
  Verify that the condition tables and access sequences used for the pricing procedure are correctly maintained.
  Ensure that the condition records exist for the relevant keys.
  
  
  
  Validate Master Data:
  
  Check the sales document or offer data for completeness.
  Ensure all required fields (e.g., customer, material, sales area) are correctly populated.
  
  
  
  Review Pricing Procedure:
  
  Confirm that the pricing procedure assigned to the sales document type and sales area is correct.
  Check if the condition types used in the pricing procedure are properly configured.
  
  
  
  Debug the Pricing Determination:
  
  Use transaction VK12 or VK13 to check condition records.
  Use debugging tools (e.g., transaction SE37 or SE80) to trace the function modules involved in condition determination, such as PRICING or CONDITION_DETERMINATION.
  
  
  
  Check for Custom Code:
  
  Review any user exits, BADIs, or enhancements related to pricing or outbound processing that might affect condition key determination.
  Temporarily disable custom code to isolate the issue.
  
  
  
  Review Integration Settings:
  
  If the error occurs during outbound processing (e.g., IDoc generation or data transfer to CRM), verify the integration setup.
  Check the mapping and data transfer logic for completeness and correctness.
  
  
  
  SAP Notes and Support:
  
  Search for relevant SAP Notes using the error message or message class.
  Apply any recommended patches or corrections.
  
  
  
  
  Related Information:
  
  Message Class: WES_OUTBOUND
  Transaction Codes: VA01/VA02 (Sales Order), VA21/VA22 (Quotation), VK11/VK12/VK13 (Condition Maintenance)
  Function Modules: PRICING, CONDITION_DETERMINATION
  SAP Modules: SD (Sales and Distribution), CRM (Customer Relationship Management)
  Common SAP Notes: Check SAP Service Marketplace for notes related to WES_OUTBOUND316 or condition key determination errors.
  
  
  If you provide the exact context (e.g., transaction, scenario, system version), I can help you with more specific troubleshooting steps or SAP Notes references.