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How To Fix WES_OUTBOUND317 - Error during determination of conditions for offer &1 &2 at plant &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WES_OUTBOUND - Messages for Outbound Services

  • Message number: 317

  • Message text: Error during determination of conditions for offer &1 &2 at plant &3

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message WES_OUTBOUND317 - Error during determination of conditions for offer &1 &2 at plant &3 ?

    Certainly! Here's a detailed explanation for the SAP error message:


    SAP Error Message:

    WES_OUTBOUND317
    Text: Error during determination of conditions for offer &1 &2 at plant &3


    Meaning / Cause:

    This error occurs during the pricing or condition determination process in the Sales and Distribution (SD) module, specifically when creating or processing an offer (quotation) for a particular plant. The system is unable to find or correctly determine the pricing conditions for the given offer and plant combination.

    Common causes include:

    • Missing or incomplete condition records for the pricing procedure assigned to the sales document type or plant.
    • Incorrect or incomplete configuration of condition tables, access sequences, or pricing procedures.
    • Master data issues, such as missing or incorrect material master data, customer master data, or plant data.
    • Inconsistent or missing assignment of pricing procedure to the sales document type or sales area.
    • Condition exclusion or validity issues, where the condition records exist but are not valid for the date or combination.
    • Custom enhancements or user exits interfering with condition determination.

    Solution / Troubleshooting Steps:

    1. Check Condition Records:

      • Use transaction VK13 to display condition records for the relevant condition types.
      • Verify that condition records exist for the material, customer, and plant combination.
      • Check validity dates and ensure the records are valid for the document date.
    2. Verify Pricing Procedure:

      • Check the pricing procedure assigned to the sales document type and sales area (transaction V/08).
      • Ensure the pricing procedure includes the necessary condition types.
      • Confirm that the pricing procedure is assigned correctly to the sales document type and sales area.
    3. Check Access Sequence and Condition Tables:

      • Review the access sequence assigned to the condition types (transaction V/07).
      • Verify that the access sequence includes condition tables that cover the plant & material combination.
      • Ensure condition tables have entries for the plant in question.
    4. Check Master Data:

      • Verify material master data (MM03) for the plant.
      • Check customer master data (XD03) for pricing-relevant fields.
      • Confirm that the plant is correctly assigned in the sales area data.
    5. Check for Exclusions or User Exits:

      • Review any custom code or user exits (e.g., USEREXIT_PRICING_PREPARE_TKOMK or USEREXIT_PRICING_CHECK).
      • Disable or debug custom enhancements to see if they cause the issue.
    6. Test Pricing Determination:

      • Use transaction VK11 or VA02 to simulate pricing.
      • Use the pricing analysis tool in VA02 (menu: Environment -> Pricing -> Analysis) to see which condition records are found or missing.
    7. Check Plant-Specific Settings:

      • Verify if the plant is active and correctly maintained in the system.
      • Check if the plant is assigned to the sales organization and distribution channel.

    Additional Information:

    • Message Class: WES_OUTBOUND
    • Message Number: 317
    • This error is typically related to SD pricing and condition technique.
    • It may also appear in integration scenarios where pricing is determined during outbound processing or EDI.

    Summary:

    Aspect Details
    Cause Missing or invalid condition records, incorrect pricing procedure or access sequence, master data issues, or custom code errors.
    Solution Verify and maintain condition records, pricing procedure, access sequences, master data, and debug custom enhancements.
    Transactions to Use VK13 (Display condition records), V/08 (Pricing procedure), V/07 (Access sequences), VA02 (Sales order/quotation), MM03 (Material master), XD03 (Customer master)
    Related Notes SAP OSS Notes related to pricing and condition determination may provide additional fixes or patches.

    If you provide the exact offer number, material, or plant, I can help you with more specific steps or debugging tips.

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