How To Fix WD342 - Workflow successfully prepared for ad hoc agent assignment

SAP Error Message - Details

• Message type: E = Error

• Message class: WD - Workflow definition

• Message number: 342

• Message text: Workflow successfully prepared for ad hoc agent assignment

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WD342 - Workflow successfully prepared for ad hoc agent assignment ?

  Certainly! Here's a detailed explanation regarding the SAP message WD342:
  
  SAP Message WD342:
  Text:
  
  Workflow successfully prepared for ad hoc agent assignment
  
  1. Cause:
  This message is an informational message (not an error) generated by the SAP Web Dynpro Workflow framework. It indicates that the workflow has reached a point where it requires the assignment of an ad hoc agent (a user or role) to proceed.
  
  In SAP Business Workflow, sometimes the system cannot determine the responsible agent automatically.
  In such cases, the workflow pauses and waits for manual assignment of the agent.
  The message WD342 confirms that the workflow is now ready and waiting for this manual agent assignment.
  
  
  2. When does it occur?
  
  When a workflow step is configured to allow ad hoc agent assignment.
  When the workflow reaches a step where the agent is not predefined or cannot be determined by the system.
  The system then triggers this message to inform the user or administrator that the workflow is waiting for manual agent assignment.
  
  
  3. Solution / How to proceed:
  
  
  Assign the ad hoc agent manually:
  
  Use the SAP transaction or Web Dynpro interface to assign the appropriate user or role as the agent for the workflow step.
  
  
  Check workflow configuration:
  
  If you want to avoid manual assignment, ensure that the workflow step has a proper agent determination method configured (e.g., via organizational management, rule, or partner function).
  
  
  Use transaction SWI1 or SWIA:
  
  To find workflows waiting for agent assignment and assign agents manually.
  
  
  If this message appears unexpectedly:  
  
  Review the workflow step configuration.
  Check if the agent determination logic is missing or incorrect.
  Adjust the workflow to automate agent determination if possible.
  
  
  
  
  4. Related Information:
  
  
  Transaction Codes:
  
  SWI1 – Work Item Selection (to find work items waiting for agent assignment)
  SWIA – Work Item Administration (to assign agents manually)
  SWDD – Workflow Builder (to check workflow design and agent determination)
  
  
  
  SAP Notes and Documentation:
  
  SAP Help Portal on Business Workflow and agent assignment.
  SAP Notes related to ad hoc agent assignment and workflow errors.
  
  
  
  Common scenarios:
  
  Workflows involving approval steps where the approver is not predefined.
  Custom workflows where agent determination is dynamic or user-driven.
  
  
  
  
  Summary:
  
  
  
  Aspect
  Description
  
  
  
  
  Message Type
  Informational (not an error)
  
  
  Cause
  Workflow step requires manual assignment of an ad hoc agent
  
  
  Effect
  Workflow pauses and waits for manual agent assignment
  
  
  Solution
  Assign the agent manually or configure automatic agent determination
  
  
  Tools
  SWI1, SWIA, SWDD
  
  
  
  
  If you want, I can also help you with step-by-step instructions on how to assign an ad hoc agent or how to configure agent determination in your workflow. Just let me know!