How To Fix WB2B_CS310 - Quantity does not match. Sales side &1 &2, Purchase side &3 &4.

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B_CS - Trading Contract: Contract Matching and Settlement

• Message number: 310

• Message text: Quantity does not match. Sales side &1 &2, Purchase side &3 &4.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B_CS310 - Quantity does not match. Sales side &1 &2, Purchase side &3 &4. ?

  The SAP error message WB2B_CS310 indicates a mismatch in quantities between the sales side and the purchase side of a transaction. This typically occurs in scenarios involving sales orders, purchase orders, or stock transfers where the quantities expected do not align between the two sides of the transaction.
  Cause:
  
  Quantity Mismatch: The most common cause is that the quantity specified in the sales order does not match the quantity specified in the corresponding purchase order or stock transfer.
  Data Entry Errors: Manual entry errors can lead to discrepancies in the quantities.
  Document Changes: Changes made to either the sales order or purchase order after they have been created can lead to mismatches if the corresponding document is not updated accordingly.
  Configuration Issues: Incorrect configuration in the system regarding how sales and purchase orders are linked can also lead to this error.
  
  Solution:
  
  
  Verify Quantities: Check the quantities in both the sales order and the purchase order. Ensure that they match. You can do this by:
  
  Navigating to the sales order and purchase order in SAP and comparing the quantities.
  Using transaction codes like VA03 (Display Sales Order) and ME23N (Display Purchase Order) to view the details.
  
  
  
  Update Documents: If there is a discrepancy, update the sales order or purchase order to ensure that the quantities match. This may involve:
  
  Adjusting the sales order quantity to match the purchase order.
  Modifying the purchase order if the sales order quantity is correct.
  
  
  
  Check for Changes: If changes were made to either document, ensure that all related documents are updated accordingly. This includes checking for any subsequent documents that may have been created.
  
  
  Consult Configuration: If the issue persists, consult with your SAP configuration team to ensure that the system settings for sales and purchase order integration are correctly configured.
  
  
  Error Logs: Review any error logs or messages that may provide additional context for the mismatch. This can help identify if there are systemic issues causing the problem.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  VA03: Display Sales Order
  ME23N: Display Purchase Order
  VL03N: Display Outbound Delivery
  MB51: Material Document List (to check stock movements)
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  
  
  User Training: Ensure that users involved in the order entry process are trained to minimize data entry errors and understand the importance of maintaining accurate quantities across documents.
  
  
  By following these steps, you should be able to resolve the WB2B_CS310 error and ensure that the quantities in your sales and purchase documents are aligned.