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How To Fix WB2B_CS308 - No quantity entered in Sales side. Please set quantity larger than 0.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WB2B_CS - Trading Contract: Contract Matching and Settlement

  • Message number: 308

  • Message text: No quantity entered in Sales side. Please set quantity larger than 0.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message WB2B_CS308 - No quantity entered in Sales side. Please set quantity larger than 0. ?

    The SAP error message WB2B_CS308 indicates that there is an issue with the sales order or sales document where no quantity has been entered for a particular item. This error typically occurs in the context of SAP's Business-to-Business (B2B) sales processes, particularly when creating or processing sales orders.

    Cause:

    The error is triggered when:

    • A sales order item is created without specifying a quantity.
    • The quantity field is left blank or set to zero, which is not acceptable for processing the sales order.
    • There may be a configuration issue or a missing mandatory field in the sales order entry screen.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check the Sales Order Entry:

      • Go to the sales order entry screen (transaction code VA01 or VA02).
      • Ensure that you have entered a valid quantity for each item in the sales order. The quantity must be greater than zero.
    2. Review Item Details:

      • If you are using a template or copying from another document, ensure that the quantity is not being copied as zero or left blank.
      • Check if there are any item categories that might have specific requirements regarding quantity.
    3. Validate Configuration:

      • If you are an SAP administrator or have access to configuration settings, check the item category settings in the configuration (transaction code SPRO).
      • Ensure that the item category allows for the entry of quantities and that there are no restrictions that would prevent entering a quantity.
    4. User Input:

      • If the error persists, ensure that users are trained to enter quantities correctly and understand the importance of this field in the sales order process.
    5. Debugging:

      • If you have access to debugging tools, you can analyze the program logic to see if there are any conditions that might be causing the quantity to be set to zero or blank.

    Related Information:

    • Transaction Codes:

      • VA01: Create Sales Order
      • VA02: Change Sales Order
      • VA03: Display Sales Order
    • SAP Documentation:

      • Refer to SAP Help Portal for detailed documentation on sales order processing and error handling.
    • Support:

      • If the issue cannot be resolved through the above steps, consider reaching out to your SAP support team or consulting with SAP support for further assistance.

    By ensuring that a valid quantity is entered and checking the configuration settings, you should be able to resolve the WB2B_CS308 error effectively.

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