How To Fix WB2B_CS312 - Set quantity larger than 0 to selected item &1. Quantity is not changed.

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B_CS - Trading Contract: Contract Matching and Settlement

• Message number: 312

• Message text: Set quantity larger than 0 to selected item &1. Quantity is not changed.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B_CS312 - Set quantity larger than 0 to selected item &1. Quantity is not changed. ?

  The SAP error message WB2B_CS312 indicates that there is an issue with the quantity of a selected item in a transaction, typically in the context of a sales order or a similar document. The message states that the quantity must be set to a value larger than 0 for the selected item, and as a result, the quantity has not been changed.
  Cause:
  
  Zero Quantity: The most common cause of this error is that the user is trying to set the quantity of an item to zero or has not specified a quantity at all.
  Item Status: The item may be in a status that does not allow for a quantity change (e.g., it may be blocked or not available for sale).
  Configuration Issues: There may be configuration settings in the system that prevent the item from being processed correctly.
  User Input Error: The user may have inadvertently entered an invalid quantity or failed to enter a quantity.
  
  Solution:
  
  Set Quantity: Ensure that the quantity for the selected item is set to a value greater than 0. You can do this by:
  
  Navigating to the item in the order or document.
  Entering a valid quantity in the quantity field.
  
  
  Check Item Status: Verify the status of the item to ensure it is available for sale and not blocked or inactive.
  Review Configuration: If the issue persists, check the configuration settings related to item availability and sales order processing in SAP.
  User Training: If this error occurs frequently, consider providing additional training to users on how to correctly enter quantities in the system.
  
  Related Information:
  
  Transaction Codes: This error may occur in various transaction codes related to sales orders, such as VA01 (Create Sales Order), VA02 (Change Sales Order), or VA03 (Display Sales Order).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to SAP documentation or user manuals for guidance on handling sales orders and item quantities.
  
  If the problem continues after following these steps, it may be necessary to consult with your SAP support team or a technical consultant for further investigation.