How To Fix WB2B2359 - The approval triggered by the workflow was rejected by a custom check

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B2 - Trading Contract (part 2)

• Message number: 359

• Message text: The approval triggered by the workflow was rejected by a custom check

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B2359 - The approval triggered by the workflow was rejected by a custom check ?

  The SAP error message WB2B2359 indicates that an approval process triggered by a workflow was rejected due to a custom check. This typically occurs in the context of SAP Business Workflow, where certain conditions or validations are defined to control the approval process.
  Cause:
  
  Custom Check Logic: The rejection is likely due to a custom check implemented in the workflow. This could be a user-defined function module or method that evaluates specific conditions before allowing the approval to proceed.
  Data Validation: The data being processed may not meet the criteria defined in the custom check. This could involve missing fields, incorrect values, or other business rules that are not satisfied.
  Workflow Configuration: There may be issues with the workflow configuration itself, such as incorrect settings or missing components that lead to the rejection of the approval.
  
  Solution:
  
  Review Custom Check Logic: Examine the custom check logic that is causing the rejection. This may involve debugging the function module or method to understand why the check is failing.
  Check Data Validity: Ensure that the data being submitted for approval meets all the necessary criteria. Validate all required fields and ensure that the values are correct.
  Workflow Configuration: Review the workflow configuration in transaction SWDD (Workflow Builder) to ensure that all steps and conditions are correctly defined. Make sure that the workflow is properly activated and that all necessary components are in place.
  Error Logs: Check the workflow logs and error messages for more detailed information about the rejection. This can provide insights into what specific condition was not met.
  Consult Documentation: If the custom check was developed by a third party or is part of a specific implementation, consult the relevant documentation or reach out to the developer for clarification on the expected conditions.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like SWI1 (Work Item Selection) to monitor workflow items and SWI2_FREQ (Work Item Overview) to analyze the workflow instances.
  Debugging: You may need to debug the workflow to trace the execution path and identify where the rejection occurs.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide guidance on similar error messages.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the cause of the WB2B2359 error and implement a solution to resolve it.