How To Fix WB2B371 - Item &1 can no longer be deleted (follow-on orders exist)

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B - Trading Contract

• Message number: 371

• Message text: Item &1 can no longer be deleted (follow-on orders exist)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B371 - Item &1 can no longer be deleted (follow-on orders exist) ?

  The SAP error message WB2B371 indicates that an item cannot be deleted because there are follow-on orders associated with it. This typically occurs in the context of sales and distribution processes, where an item in a sales order or delivery has subsequent documents (like invoices, follow-on sales orders, etc.) that depend on it.
  Cause:
  
  Follow-on Orders: The primary reason for this error is that there are follow-on documents (such as invoices, credit memos, or subsequent sales orders) that reference the item you are trying to delete.
  Document Flow: The item may be part of a document flow that prevents its deletion. For example, if an item has been billed or is part of a delivery, it cannot be deleted from the original sales order.
  Data Integrity: SAP enforces data integrity rules to ensure that all related documents remain consistent and valid.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Document Flow:
  
  Use transaction codes like VA03 (Display Sales Order) or VL03N (Display Outbound Delivery) to check the document flow for the item in question.
  Identify any follow-on documents that are linked to the item.
  
  
  
  Delete Follow-on Documents:
  
  If it is appropriate and permissible, delete or reverse the follow-on documents that are preventing the deletion of the item. This may include canceling invoices or deliveries.
  Use transaction codes like VF02 (Change Billing Document) or VL02N (Change Outbound Delivery) to make necessary changes.
  
  
  
  Consult with Stakeholders:
  
  If you are unsure about deleting follow-on documents, consult with relevant stakeholders (e.g., sales, finance) to understand the implications of such actions.
  
  
  
  Alternative Actions:
  
  If deletion is not possible due to business rules, consider marking the item as inactive or using other methods to manage the item without deleting it.
  
  
  
  SAP Notes and Documentation:
  
  Check SAP Notes or documentation for any specific guidance related to your version of SAP, as there may be additional considerations or updates.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA02 (Change Sales Order), VA03 (Display Sales Order), VL02N, and VF02.
  User Authorizations: Ensure that you have the necessary authorizations to delete or modify documents in the system.
  SAP Support: If the issue persists or if you need further assistance, consider reaching out to SAP support or your internal SAP helpdesk for guidance.
  
  By following these steps, you should be able to address the WB2B371 error and manage the item in question appropriately.