How To Fix WB2B369 - With active TEW, trading contract cannot be maintained via document flow

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B - Trading Contract

• Message number: 369

• Message text: With active TEW, trading contract cannot be maintained via document flow

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B369 - With active TEW, trading contract cannot be maintained via document flow ?

  The SAP error message WB2B369 indicates that there is an issue with maintaining a trading contract when the Trading Execution Workbench (TEW) is active. This error typically arises in the context of managing trading contracts and document flows in SAP's trading and transportation management modules.
  Cause:
  The error occurs because the Trading Execution Workbench (TEW) is designed to manage trading contracts in a specific way, and when it is active, certain functionalities related to document flow and contract maintenance may be restricted. This can happen due to:
  
  Active TEW Configuration: The TEW may have been configured to restrict certain operations on trading contracts to ensure data integrity and compliance with business processes.
  Document Flow Restrictions: The system may not allow changes to the trading contract through the document flow if it is being managed by TEW.
  User Authorizations: The user may not have the necessary authorizations to perform the operation in the context of TEW.
  
  Solution:
  To resolve the WB2B369 error, consider the following steps:
  
  
  Check TEW Configuration: Review the configuration settings for the Trading Execution Workbench. Ensure that the settings allow for the maintenance of trading contracts through document flow if that is required for your business process.
  
  
  Use Alternative Methods: If the TEW is active and you need to maintain the trading contract, consider using alternative methods to make the necessary changes. This may involve directly accessing the trading contract through its transaction code rather than through the document flow.
  
  
  Review User Authorizations: Ensure that the user attempting to maintain the trading contract has the necessary authorizations. You may need to consult with your SAP security team to verify and adjust user roles and permissions.
  
  
  Consult Documentation: Refer to SAP documentation or help resources related to TEW and trading contracts for specific guidelines on how to manage contracts when TEW is active.
  
  
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. They can provide insights based on the specific configuration and version of your SAP system.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context on TEW and trading contract management.
  Transaction Codes: Familiarize yourself with relevant transaction codes related to trading contracts and TEW, such as WB2B for trading contracts and TEW related transactions.
  Training and Documentation: Ensure that users are trained on the proper procedures for managing trading contracts within the context of TEW to minimize errors.
  
  By following these steps, you should be able to address the WB2B369 error and maintain trading contracts effectively within your SAP environment.