How To Fix WB2B187 - Item is marked as deleted - entry of quantity not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B - Trading Contract

• Message number: 187

• Message text: Item is marked as deleted - entry of quantity not possible

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B187 - Item is marked as deleted - entry of quantity not possible ?

  The SAP error message WB2B187, which states "Item is marked as deleted - entry of quantity not possible," typically occurs in the context of sales order processing or inventory management. This error indicates that the item in question has been marked as deleted in the system, which prevents any further quantity entries or modifications.
  Cause:
  
  
  Item Deletion: The item has been flagged as deleted in the system, which can happen due to various reasons such as:
  
  The item was intentionally marked for deletion by a user.
  The item was part of a sales order that was subsequently canceled or deleted.
  The item is no longer relevant for the current business process.
  
  
  
  Data Integrity Issues: There may be inconsistencies in the data, such as a mismatch between the item status in different modules (e.g., sales and inventory).
  
  
  Configuration Settings: Certain configuration settings in the SAP system may lead to items being marked as deleted automatically under specific conditions.
  
  
  Solution:
  
  
  Check Item Status: 
  
  Navigate to the relevant transaction (e.g., VA03 for sales orders) and check the status of the item. If it is marked as deleted, you may need to investigate why it was marked as such.
  
  
  
  Restore Item: 
  
  If the item was mistakenly marked as deleted, you may need to unmark it. This can typically be done through the relevant transaction (e.g., using transaction codes like MM02 for material master or VA02 for sales orders) to change the status back to active.
  
  
  
  Review Deletion Flags: 
  
  Check if there are any deletion flags set in the material master or sales order. You may need to consult with your SAP administrator or functional consultant to understand the implications of changing these flags.
  
  
  
  Consult Documentation: 
  
  Review any relevant documentation or internal procedures regarding item deletion and restoration to ensure compliance with business processes.
  
  
  
  System Configuration: 
  
  If the issue is recurring, it may be necessary to review the system configuration settings to prevent items from being marked as deleted inappropriately.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  VA03: Display Sales Order
  VA02: Change Sales Order
  MM02: Change Material Master
  MM03: Display Material Master
  
  
  
  User Roles and Permissions: Ensure that users have the appropriate permissions to modify item statuses and understand the implications of marking items as deleted.
  
  
  SAP Notes: Check SAP Notes and Knowledge Base Articles for any known issues or patches related to this error message.
  
  
  Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that there are no unintended consequences.
  
  
  If the problem persists after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further assistance.