How To Fix >W013 - No dunning activities exist for collection step &1

SAP Error Message - Details

• Message type: E = Error

• Message class: >W -

• Message number: 013

• Message text: No dunning activities exist for collection step &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message >W013 - No dunning activities exist for collection step &1 ?

  The SAP error message W013 No dunning activities exist for collection step &1 typically occurs in the context of the dunning process, which is used to manage overdue customer accounts and send reminders for outstanding payments. This specific error indicates that there are no dunning activities available for the specified collection step.
  Cause:
  
  No Dunning Activities Defined: The most common cause is that there are no dunning activities configured for the specified collection step in the dunning procedure.
  Incorrect Configuration: The dunning procedure may not be set up correctly, or the collection step may not be linked to any dunning activities.
  Dunning Run Not Executed: If the dunning run has not been executed for the relevant period, there may be no activities to display.
  Data Issues: There may be issues with the data in the customer master records or the dunning data itself.
  
  Solution:
  
  
  Check Dunning Procedure Configuration:
  
  Go to the configuration settings for dunning procedures in SAP (Transaction code: OBD2).
  Verify that the dunning activities are correctly defined for the collection step in question.
  Ensure that the dunning procedure is correctly assigned to the customer accounts.
  
  
  
  Review Dunning Activities:
  
  Check the dunning activities associated with the collection step. You can do this in the dunning configuration settings.
  Make sure that the activities are active and properly set up.
  
  
  
  Execute Dunning Run:
  
  If the dunning run has not been executed, perform a dunning run for the relevant period (Transaction code: F150).
  After executing the dunning run, check if the dunning activities are now available.
  
  
  
  Check Customer Master Data:
  
  Review the customer master data to ensure that the dunning procedure is assigned correctly.
  Ensure that the customer has overdue items that would trigger dunning activities.
  
  
  
  Consult Documentation:
  
  If you are unsure about the configuration or the dunning process, refer to SAP documentation or consult with your SAP support team for guidance.
  
  
  
  Related Information:
  
  Dunning Procedure: A set of rules that define how overdue payments are managed, including the frequency and type of reminders sent to customers.
  Dunning Activities: Specific actions taken during the dunning process, such as sending letters, making phone calls, or applying interest charges.
  Transaction Codes:
  
  F150: Execute Dunning Run
  OBD2: Configure Dunning Procedures
  FD32: Display Customer Master Data
  
  
  
  By following these steps, you should be able to resolve the error and ensure that the dunning process functions correctly. If the issue persists, consider reaching out to your SAP support team for further assistance.