How To Fix VW865 - Returns delivery & contains delivery items

SAP Error Message - Details

• Message type: E = Error

• Message class: VW - Shipment Processing Output

• Message number: 865

• Message text: Returns delivery & contains delivery items

What causes this issue?

This returns delivery contains delivery items.

System Response

The delivery cannot be included in a shipment.

How to fix this error?

Create other deliveries and distribute the various items among them.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VW865 - Returns delivery & contains delivery items ?

  The SAP error message VW865 typically occurs in the context of handling returns deliveries in the SAP system. This error indicates that the return delivery you are trying to process contains items that are also part of a delivery. This situation can arise in various scenarios, such as when you attempt to create a return delivery for items that are still linked to an open delivery or when there are inconsistencies in the delivery documents.
  Cause:
  
  Open Deliveries: The items in the return delivery are still part of an open delivery, meaning they have not been fully processed or delivered.
  Document Inconsistencies: There may be inconsistencies in the delivery documents, such as missing or incorrect data.
  Incorrect Item Status: The items may have a status that does not allow them to be processed as returns.
  System Configuration: There may be configuration settings in the SAP system that prevent the processing of returns for certain items.
  
  Solution:
  
  Check Open Deliveries: Verify if the items in the return delivery are part of any open deliveries. If they are, you may need to complete or cancel those deliveries before processing the return.
  Review Document Flow: Check the document flow for the delivery and return delivery to ensure that all related documents are correctly processed.
  Correct Item Status: Ensure that the items you are trying to return are eligible for return processing. This may involve checking the item status in the system.
  Consult Configuration: If the issue persists, consult with your SAP configuration team to review the settings related to returns processing. There may be specific rules or settings that need to be adjusted.
  Use Transaction Codes: Utilize relevant transaction codes (like VL01N for creating deliveries, VL02N for changing deliveries, etc.) to navigate and check the status of deliveries and returns.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to deliveries and returns, such as VL01N (Create Outbound Delivery), VL02N (Change Outbound Delivery), and VL09 (Cancel Goods Movement).
  Documentation: Review SAP documentation or help files related to returns processing and delivery management for more detailed guidance.
  User Forums: Consider checking SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  If the problem persists after following these steps, it may be beneficial to engage your SAP support team or consult with an SAP expert for further assistance.