How To Fix VSCAN062 - Fill either IF_SERVER_NAME or IF_SCANNER_GROUP

SAP Error Message - Details

• Message type: E = Error

• Message class: VSCAN - Virus Scan Interface

• Message number: 062

• Message text: Fill either IF_SERVER_NAME or IF_SCANNER_GROUP

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message VSCAN062 - Fill either IF_SERVER_NAME or IF_SCANNER_GROUP ?

  The SAP error message VSCAN062 indicates that there is a configuration issue related to the virus scanning interface (VSI) in SAP. Specifically, it suggests that either the IF_SERVER_NAME or IF_SCANNER_GROUP parameter has not been filled in the configuration settings for the virus scanning interface.
  Cause:
  This error typically occurs when the system is trying to perform a virus scan on files, but the necessary configuration parameters for the virus scanning interface are not set. The parameters IF_SERVER_NAME and IF_SCANNER_GROUP are essential for the system to know which virus scanning server to use or which group of scanners to utilize.
  Solution:
  To resolve this error, you need to configure the virus scanning interface correctly. Here are the steps to do so:
  
  
  Access the SAP GUI: Log in to your SAP system.
  
  
  Navigate to the Virus Scan Configuration:
  
  Use transaction code SICF to access the Internet Communication Framework.
  Find the service related to the virus scanning interface (usually under the path /sap/bc/virus_scan).
  
  
  
  Check Configuration:
  
  Go to transaction RZ10 to check the profile parameters.
  Look for the parameters IF_SERVER_NAME and IF_SCANNER_GROUP.
  If they are not set, you will need to define them.
  
  
  
  Set Parameters:
  
  IF_SERVER_NAME: This should be set to the name of the virus scanning server that you want to use.
  IF_SCANNER_GROUP: This should be set to the name of the scanner group that you want to use.
  
  
  
  Save Changes: After making the necessary changes, save the configuration.
  
  
  Restart the Application Server: In some cases, you may need to restart the application server for the changes to take effect.
  
  
  Test the Configuration: After making the changes, try to perform the action that previously resulted in the error to ensure that the issue is resolved.
  
  
  Related Information:
  
  Documentation: Refer to the SAP Help Portal or the specific documentation for your version of SAP for more detailed instructions on configuring the virus scanning interface.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates related to this error message.
  Support: If the issue persists after configuration, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the VSCAN062 error and ensure that your virus scanning interface is properly configured.