How To Fix VSCAN021 - Could not start virus scan server &1

VSCAN021 - Overview

• Message type: E = Error

• Message class: VSCAN - Virus Scan Interface

• Message number: 021

• Message text: Could not start virus scan server &1

What causes this issue?

Virus scan server &V1& is to be started on the specified application
server, but is not accessible after a wait time of 10 seconds.

System Response

This is an information message without an immediate system reaction.

How to fix this error?

If the virus scan server is monitored by the CCMS, and has the status
"Active on Application Server", start requests are automatically
generated again.

Procedure for System Administrators

If the virus scan server does not start, you can check at the command
line whether more detailed error messages are displayed for a manual
start.
The command line is:
&V2&&V3&&V4&
Due to the formatting properties of the message dialog, the above
information is truncated at 150 chracters and may have interspersed
spaces and line breaks that are not part of the command that was run.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VSCAN021 - Could not start virus scan server &1 ?

  The SAP error message VSCAN021 indicates that the system was unable to start the virus scan server (VSS) specified by the parameter &1. This error can occur for various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Virus Scan Server Not Installed: The virus scan server (VSS) may not be installed on the system.
  
  Configuration Issues: The configuration settings for the virus scan server in the SAP system may be incorrect.
  Service Not Running: The virus scan server service may not be running or may have crashed.
  Network Issues: There may be network connectivity issues preventing the SAP system from communicating with the virus scan server.
  Permissions Issues: The user account under which the virus scan server is running may not have the necessary permissions.
  Resource Limitations: The server may be running out of resources (CPU, memory, etc.) to start the virus scan server.
  
  Solutions:
  
  Check Installation: Ensure that the virus scan server is