How To Fix VSB271 - Unknown error occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: VSB - Self-Billing Procedure Messages

• Message number: 271

• Message text: Unknown error occurred

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message VSB271 - Unknown error occurred ?

  The SAP error message VSB271 ("Unknown error occurred") is a generic error message that can arise in various contexts within the SAP system, particularly in the area of sales and distribution (SD) or when dealing with sales documents. Since it is a non-specific error, identifying the exact cause can be challenging. Here are some common causes, potential solutions, and related information:
  Common Causes:
  
  Data Inconsistencies: There may be inconsistencies in the master data or transaction data that the system is trying to process.
  Configuration Issues: Incorrect configuration settings in the sales and distribution module can lead to unexpected errors.
  Authorization Problems: The user may not have the necessary authorizations to perform the action that triggered the error.
  System Bugs: There may be bugs or issues in the specific version of SAP you are using.
  Missing or Incorrect Customization: Custom developments or enhancements may not be functioning as expected.
  
  Potential Solutions:
  
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide insight into the issue.
  Data Validation: Ensure that all relevant master data (customers, materials, etc.) is correctly maintained and does not have inconsistencies.
  Configuration Review: Verify the configuration settings in the SD module to ensure they are set up correctly.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to perform the action.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error.
  Debugging: If you have access to development tools, consider debugging the process to identify where the error is occurring.
  Contact SAP Support: If the issue persists and cannot be resolved, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order) to replicate the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Review SAP documentation for the specific module you are working with to understand the expected behavior and configuration.
  
  Since VSB271 is a generic error, the resolution may vary based on the specific context in which it occurs. It is essential to gather as much information as possible about the circumstances leading to the error to effectively troubleshoot and resolve the issue.