How To Fix VL862 - Different forwarding agents specified for an item

SAP Error Message - Details

• Message type: E = Error

• Message class: VL -

• Message number: 862

• Message text: Different forwarding agents specified for an item

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message VL862 - Different forwarding agents specified for an item ?

  The SAP error message VL862 ("Different forwarding agents specified for an item") typically occurs during the processing of outbound deliveries when there are inconsistencies in the forwarding agent assignments for the items in the delivery. This can happen in scenarios where multiple items in a delivery are assigned to different forwarding agents, which is not allowed.
  Cause:
  
  Multiple Forwarding Agents: Different items in the same delivery have been assigned different forwarding agents. This can happen if the items are sourced from different vendors or if there are different shipping instructions for each item.
  Inconsistent Master Data: The forwarding agent information in the material master or customer master may not be consistent across the items in the delivery.
  Manual Assignments: If forwarding agents are manually assigned to items in the delivery, discrepancies can arise if not all items are assigned the same agent.
  
  Solution:
  
  Check Forwarding Agent Assignments: Review the forwarding agent assignments for each item in the delivery. Ensure that all items are assigned to the same forwarding agent.
  Adjust Delivery Items: If the items need to be shipped with different forwarding agents, consider splitting the delivery into multiple deliveries, each with its own forwarding agent.
  Review Master Data: Check the material master and customer master records to ensure that the forwarding agent information is consistent and correctly maintained.
  Consult with Logistics Team: If the issue persists, consult with your logistics or shipping team to understand the requirements for forwarding agents and how they should be assigned in your specific business context.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like VL02N (Change Outbound Delivery) to review and modify the delivery items and their forwarding agent assignments.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling forwarding agents in deliveries.
  Documentation: Review SAP documentation related to logistics execution and forwarding agents for best practices and configuration settings.
  
  By addressing the inconsistencies in forwarding agent assignments, you should be able to resolve the VL862 error and proceed with the delivery processing.