How To Fix VL679 - Not possible to confirm/cancel proof of delivery

SAP Error Message - Details

• Message type: E = Error

• Message class: VL -

• Message number: 679

• Message text: Not possible to confirm/cancel proof of delivery

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VL679 - Not possible to confirm/cancel proof of delivery ?

  The SAP error message VL679, which states "Not possible to confirm/cancel proof of delivery," typically occurs in the context of logistics and delivery processing within the SAP system. This error can arise due to various reasons related to the status of the delivery, the proof of delivery (POD) document, or the configuration settings in the system.
  Causes of VL679 Error
  
  
  Delivery Status: The delivery may be in a status that does not allow confirmation or cancellation. For example, if the delivery has already been fully confirmed or if it is in a status that prohibits further changes.
  
  
  Proof of Delivery Document: The POD document may not be in a state that allows for confirmation or cancellation. This could be due to it being already processed or closed.
  
  
  Authorization Issues: The user may not have the necessary authorizations to confirm or cancel the POD.
  
  
  Configuration Settings: There may be specific configuration settings in the SAP system that restrict the confirmation or cancellation of PODs under certain conditions.
  
  
  Incomplete Data: Required fields or data may be missing or incorrect, preventing the system from processing the request.
  
  
  Solutions to VL679 Error
  
  
  Check Delivery Status: Verify the status of the delivery in question. If it is already fully confirmed or in a status that does not allow changes, you may need to take different actions or consult with your logistics team.
  
  
  Review POD Document: Check the status of the proof of delivery document. Ensure that it is not already processed or closed. If it is, you may need to create a new POD or follow the appropriate procedures for handling closed documents.
  
  
  User Authorizations: Ensure that the user attempting to confirm or cancel the POD has the necessary authorizations. If not, contact your SAP security administrator to review and adjust the user roles.
  
  
  Configuration Review: Consult with your SAP configuration team to review the settings related to POD processing. They may need to adjust the configuration to allow for the desired actions.
  
  
  Data Validation: Ensure that all required fields and data are correctly filled out. Check for any missing or incorrect information that could be causing the error.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  Related Information
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL02N (Change Outbound Delivery) and VL03N (Display Outbound Delivery) to investigate the delivery and POD status.
  
  
  Documentation: Review SAP documentation related to delivery processing and proof of delivery to understand the business processes and system configurations involved.
  
  
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support or your internal SAP helpdesk for further assistance.
  
  
  By following these steps, you should be able to identify the cause of the VL679 error and take appropriate actions to resolve it.