How To Fix VL060 - Order blocked for delivery as a result of credit check

SAP Error Message - Details

• Message type: E = Error

• Message class: VL -

• Message number: 060

• Message text: Order blocked for delivery as a result of credit check

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message VL060 - Order blocked for delivery as a result of credit check ?

  The SAP error message VL060 indicates that an order is blocked for delivery due to a failed credit check. This typically occurs when the customer's credit limit has been exceeded or when there are other credit-related issues that prevent the order from being processed.
  Cause:
  
  Credit Limit Exceeded: The customer's total outstanding receivables have exceeded their credit limit.
  Credit Management Settings: The credit management settings in SAP may be configured to block deliveries based on certain criteria.
  Customer Master Data: There may be issues with the customer master data, such as incorrect credit limits or credit control area settings.
  Open Items: The customer may have open invoices or overdue payments that are affecting their credit status.
  
  Solution:
  
  
  Review Customer Credit Limit:
  
  Check the customer's credit limit in the customer master data (transaction code XD02 or VD02).
  If necessary, increase the credit limit after proper authorization.
  
  
  
  Check Open Items:
  
  Review the customer's open items using transaction code FBL5N to see if there are overdue invoices or payments that need to be addressed.
  
  
  
  Release the Block:
  
  If the credit situation has been resolved, you can manually release the block on the delivery. This can be done using transaction code VL02N (Change Outbound Delivery) or VL01N (Create Outbound Delivery) and selecting the appropriate option to release the block.
  
  
  
  Adjust Credit Management Settings:
  
  If the credit management settings are too strict, consider adjusting them in the configuration settings (transaction code OB45 for credit control area settings).
  
  
  
  Consult with Finance Team:
  
  If you are unsure about the credit situation, consult with your finance or credit management team to ensure that any changes made are in line with company policy.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD02 / VD02: Change Customer Master Data
  FBL5N: Customer Line Item Display
  VL02N: Change Outbound Delivery
  VL01N: Create Outbound Delivery
  OB45: Credit Control Area Settings
  
  
  
  Credit Management in SAP: SAP provides various tools for managing customer credit, including credit limits, risk categories, and credit checks during sales order processing.
  
  
  Documentation: Refer to SAP Help documentation for detailed information on credit management and how to configure it according to your business needs.
  
  
  By following these steps, you should be able to identify the cause of the VL060 error and take appropriate action to resolve it.