How To Fix VKKICDA023 - An insurance object category does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: VKKICDA - Messages for the ICDA Service

• Message number: 023

• Message text: An insurance object category does not exist

What causes this issue?

The systems requires you to specify an insurance object category to
create an <LS>InsuranceCollectionDisbursementAgreement.</> The system
could not determine the insurance object category in Customizing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In Customizing for Collections/Disbursements, define an insurance object
category for the <LS>InsuranceCollectionDisbursementAgreeement</> in the
Customizing activity <DS:SIMG._ISISFICA_VKKICDA2>Define Insurance Object
Handling</>.

Procedure for System Administrators

The Customizing activity corresponds to posting area V361.
The posting area was called with the following values:
System: &V1&
Contract type: &V2&
Contract subtype: &V3&

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VKKICDA023 - An insurance object category does not exist ?

  The SAP error message VKKICDA023, which states "An insurance object category does not exist," typically occurs in the context of insurance-related transactions or configurations within the SAP system. This error indicates that the system is unable to find a valid insurance object category that is required for processing the transaction.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the insurance object category has not been defined in the system. This could be due to incomplete configuration during the setup of the insurance module.
  Incorrect Input: The error may also arise if the user is trying to use an insurance object category that is not valid or has been incorrectly entered.
  Transport Issues: If the configuration was recently transported from another system (e.g., from a development to a production environment), it may not have been transported correctly, leading to missing categories.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for insurance object categories in the SAP system. This is typically found in the customizing settings under the insurance module.
  Ensure that the required insurance object category is defined and active. You can do this by going to the relevant transaction (e.g., SPRO) and checking the settings under the insurance area.
  
  
  
  Create or Modify Insurance Object Category:
  
  If the category does not exist, you may need to create it. This usually involves defining the category, its attributes, and any relevant settings.
  If the category exists but is not functioning correctly, review its settings to ensure they are correct.
  
  
  
  Check User Input:
  
  Verify that the input provided by the user is correct. Ensure that the insurance object category being referenced is valid and exists in the system.
  
  
  
  Transport Issues:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary objects were transported correctly. If something is missing, you may need to re-transport the configuration.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring insurance object categories.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and user input, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), OICD (Insurance Object Categories), and others that may be relevant to your specific configuration.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the VKKICDA023 error in your SAP system.