How To Fix VKKICDA024 - Insurance object category &2 and contract category &3 do not match

SAP Error Message - Details

• Message type: E = Error

• Message class: VKKICDA - Messages for the ICDA Service

• Message number: 024

• Message text: Insurance object category &2 and contract category &3 do not match

What causes this issue?

You have attempted to create an InsuranceCollectionDisbursementAgreement
.
While doing so, you entered external <DS:DE.INSOBJECTTYPC_MD>insurance
object category</> &V1& that is assigned to internal insurance object
category &V2&.
The combination of contract category &V3& from the feeder system and the
derived internal insurance object category &V2& is not permitted.

System Response

The system terminates processing.

How to fix this error?

The following combinations (contract category from the feeder system
with internal insurance object category) are permitted:
471 (Insurance Contract) / 10 (Insurance Contract)
830 (Commission Contract) / 30 (Commission Contract)
826 (Insurance Claim) / 40 (Claim Number)
The system does not check for additional contract categories from the
feeder system.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VKKICDA024 - Insurance object category &2 and contract category &3 do not match ?

  The SAP error message VKKICDA024 indicates a mismatch between the insurance object category and the contract category in the context of insurance processing. This error typically arises when there is an inconsistency in the configuration or data entry related to insurance contracts and their associated objects.
  Cause:
  
  Configuration Mismatch: The insurance object category defined in the system does not correspond to the contract category being used. This can happen if the categories are not properly aligned in the system settings.
  Data Entry Error: Incorrect data entry when creating or modifying insurance contracts or objects can lead to this error. For example, selecting an incorrect category that does not match the predefined settings.
  Master Data Issues: The master data for either the insurance object or the contract may not be set up correctly, leading to inconsistencies.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for insurance in SAP (usually found in the IMG under Financial Services).
  Verify that the insurance object categories and contract categories are correctly defined and aligned.
  Ensure that the mapping between the object categories and contract categories is correct.
  
  
  
  Review Data Entry:
  
  Check the specific insurance contract or object that triggered the error.
  Ensure that the correct categories are selected during the creation or modification of the contract or object.
  If necessary, correct the entries to match the expected categories.
  
  
  
  Master Data Review:
  
  Review the master data for both the insurance object and the contract.
  Ensure that all relevant fields are filled out correctly and that the categories are consistent with the configuration.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on insurance object and contract categories.
  If needed, consult with your SAP support team or a functional consultant who specializes in insurance modules.
  
  
  
  Testing:
  
  After making the necessary changes, perform tests to ensure that the error no longer occurs and that the system behaves as expected.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing insurance contracts and objects, such as VKK1 for creating insurance contracts or VKK2 for changing them.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to create or modify insurance contracts and objects, as insufficient permissions can also lead to errors.
  
  By following these steps, you should be able to resolve the VKKICDA024 error and ensure that your insurance object and contract categories are properly aligned.