How To Fix VKKICDA020 - Specify either an internal or external payer

SAP Error Message - Details

• Message type: E = Error

• Message class: VKKICDA - Messages for the ICDA Service

• Message number: 020

• Message text: Specify either an internal or external payer

What causes this issue?

You have specified internal identification &V1& and external
identification &V2& for the payer during the creation of or change to an
<LS>InsuranceCollectionDisbursementAgreement</>.
INCLUDE VKKICDA_GENTEXT_IDENTIFICAT OBJECT DOKU ID TX

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Specify either the internal or the external identification for the
payer.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VKKICDA020 - Specify either an internal or external payer ?

  The SAP error message VKKICDA020, which states "Specify either an internal or external payer," typically occurs in the context of billing or invoicing processes within the SAP system. This error indicates that the system requires a payer to be specified for a transaction, but neither an internal nor an external payer has been provided.
  Cause:
  
  
  Missing Payer Information: The most common cause of this error is that the payer information is not filled in the relevant fields of the transaction. This could happen if the payer is not assigned in the customer master data or if the payer field is left blank during the transaction entry.
  
  
  Incorrect Configuration: There may be issues with the configuration of the billing document or the sales order that does not allow for the proper assignment of a payer.
  
  
  Data Entry Errors: Sometimes, data entry errors can lead to the omission of the payer information.
  
  
  Solution:
  
  
  Check Payer Assignment: Ensure that the payer is correctly assigned in the customer master data. You can do this by navigating to the customer master record and verifying the payer information.
  
  
  Fill in Payer Fields: When creating or processing the billing document or sales order, make sure to fill in the payer fields. You can specify either an internal payer (a customer within your organization) or an external payer (a customer outside your organization).
  
  
  Review Transaction Data: Go through the transaction data to ensure that all required fields are filled out correctly. If you are using a custom transaction or report, ensure that the logic for determining the payer is correctly implemented.
  
  
  Configuration Check: If the issue persists, check the configuration settings in the SAP system related to billing and payer assignment. This may involve consulting with your SAP configuration team or reviewing the relevant customizing settings in the SPRO transaction.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for additional guidance on handling payer assignments and related configurations.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VD03 (Display Customer), VA01 (Create Sales Order), or VF01 (Create Billing Document) to check or modify the relevant data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and edit payer information.
  
  If the problem continues after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further troubleshooting.