How To Fix VKKICDA019 - Specify either an internal or external correspondence recipient

SAP Error Message - Details

• Message type: E = Error

• Message class: VKKICDA - Messages for the ICDA Service

• Message number: 019

• Message text: Specify either an internal or external correspondence recipient

What causes this issue?

You have specified internal identification &V1& and external
identification &V2& for the correspondence recipient during the creation
of or change to an <LS>InsuranceCollectionDisbursement
Agreement</>.
INCLUDE VKKICDA_GENTEXT_IDENTIFICAT OBJECT DOKU ID TX

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Specify either the internal or the external identification for the
correspondence recipient.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VKKICDA019 - Specify either an internal or external correspondence recipient ?

  The SAP error message VKKICDA019, which states "Specify either an internal or external correspondence recipient," typically occurs in the context of creating or processing correspondence in SAP, particularly in the area of customer or vendor communications.
  Cause:
  This error arises when the system expects you to specify a recipient for correspondence, but neither an internal (such as a user or a department within the organization) nor an external (such as a customer or vendor) recipient has been defined. This can happen in various scenarios, such as:
  
  When creating a correspondence document (like invoices, reminders, etc.) and the recipient details are missing.
  When the correspondence type requires a recipient but the necessary fields are left blank.
  
  Solution:
  To resolve this error, you need to ensure that you specify a recipient for the correspondence. Here are the steps you can take:
  
  
  Check Correspondence Settings:
  
  Go to the transaction or screen where you are trying to create or process the correspondence.
  Look for fields related to the recipient. You should see options for both internal and external recipients.
  
  
  
  Specify a Recipient:
  
  If you are sending correspondence to a customer or vendor, ensure that you have selected the appropriate external recipient (e.g., customer number, vendor number).
  If the correspondence is meant for internal users, ensure that you have selected an internal recipient (e.g., user ID or department).
  
  
  
  Review Correspondence Type:
  
  Check the configuration of the correspondence type you are using. Ensure that it is set up correctly to require either an internal or external recipient.
  
  
  
  Validate Master Data:
  
  Ensure that the master data for the customer or vendor is complete and that the necessary communication details (like email addresses or contact persons) are filled in.
  
  
  
  Consult Documentation:
  
  If you are unsure about the required fields or settings, refer to the SAP documentation or help resources related to correspondence processing.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on the context, you might be using transaction codes like VF01 (Create Billing Document), F.27 (Correspondence), or others related to customer/vendor management.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to create or send correspondence.
  
  By following these steps, you should be able to resolve the VKKICDA019 error and successfully specify a recipient for your correspondence in SAP.