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How To Fix VKKICDA017 - Specify either an internal or external payer


SAP Error Message - Details

  • Message type: E = Error

  • Message class: VKKICDA - Messages for the ICDA Service

  • Message number: 017

  • Message text: Specify either an internal or external payer

  • Show details Hide details
  • What causes this issue?

    You have specified internal identification &V1& and external
    identification &V2& for the payer during the creation or change of an
    <LS>InsuranceCollectionDisbursementAgreement</>.
    INCLUDE VKKICDA_GENTEXT_IDENTIFICAT OBJECT DOKU ID TX

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Specify either the internal or the external identification for the
    payer.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message VKKICDA017 - Specify either an internal or external payer ?

    The SAP error message VKKICDA017 indicates that when processing a billing document, the system requires you to specify either an internal or external payer. This error typically occurs in the context of billing and invoicing processes within SAP, particularly in the Sales and Distribution (SD) module.

    Cause:

    The error arises when the system cannot determine who the payer is for the billing document. This can happen due to several reasons:

    1. Missing Payer Information: The payer field in the billing document is not filled in.
    2. Incorrect Configuration: The configuration settings for the payer determination might not be set up correctly.
    3. Data Inconsistencies: There may be inconsistencies in the master data related to the customer or the sales order.
    4. Document Type Issues: The document type being used may not be configured to allow for the specified payer.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check the Billing Document:

      • Open the billing document that triggered the error.
      • Ensure that the payer field is filled in correctly. If it is empty, specify either an internal (customer within the organization) or external (third-party customer) payer.
    2. Review Customer Master Data:

      • Go to the customer master data (transaction code XD03 for general data or VD03 for sales area data).
      • Ensure that the payer information is correctly maintained for the customer in question.
    3. Verify Sales Order:

      • Check the related sales order (transaction code VA03) to ensure that the payer is correctly specified there as well.
      • If the sales order is missing payer information, you may need to update it.
    4. Configuration Settings:

      • Review the configuration settings for billing and payer determination in the SAP system. This can be done through the SPRO transaction (Customizing).
      • Navigate to Sales and Distribution > Billing > Billing Documents > Define Payer Determination and ensure that the settings are correct.
    5. Document Type Configuration:

      • Check the configuration for the document type being used for billing. Ensure that it allows for the specification of a payer.
    6. Consult SAP Notes:

      • If the issue persists, check for any relevant SAP Notes that might address this specific error message. You can search for notes in the SAP Support Portal.

    Related Information:

    • Transaction Codes:

      • VA03 - Display Sales Order
      • VF03 - Display Billing Document
      • XD03 - Display Customer (General Data)
      • VD03 - Display Customer (Sales Area Data)
      • SPRO - Customizing Implementation Guide
    • SAP Documentation: Refer to the official SAP documentation for detailed information on billing processes and payer determination.

    • User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.

    By following these steps, you should be able to identify and resolve the cause of the VKKICDA017 error in your SAP system.

    • Do you have any question about this error?


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