How To Fix VKKICDA016 - Specify either an internal or external debtor

SAP Error Message - Details

• Message type: E = Error

• Message class: VKKICDA - Messages for the ICDA Service

• Message number: 016

• Message text: Specify either an internal or external debtor

What causes this issue?

You have specified internal identification &V1& and external
identification &V2& for the debtor during the creation or change of an
<LS>InsuranceCollectionDisbursementAgreement</>.
INCLUDE VKKICDA_GENTEXT_IDENTIFICAT OBJECT DOKU ID TX

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Specify either an internal or external identification for the debtor.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VKKICDA016 - Specify either an internal or external debtor ?

  The SAP error message VKKICDA016, which states "Specify either an internal or external debtor," typically occurs in the context of financial transactions involving debtors (customers) in the SAP system. This error indicates that the system requires you to specify a debtor for the transaction, but neither an internal nor an external debtor has been provided.
  Cause:
  
  Missing Debtor Information: The transaction you are trying to process requires a debtor to be specified, but the relevant fields are either empty or incorrectly filled.
  Configuration Issues: There may be issues with the configuration of the debtor master data or the transaction type you are using.
  Data Entry Errors: The user may have overlooked entering the necessary debtor information during the transaction entry.
  
  Solution:
  
  
  Check Debtor Fields: Ensure that you have entered either an internal debtor (usually a customer account within the organization) or an external debtor (a customer account outside the organization). 
  
  If you are using a transaction that requires a specific debtor, make sure to fill in the appropriate fields.
  
  
  
  Review Transaction Type: Verify that the transaction type you are using is appropriate for the type of debtor you are trying to specify. Some transaction types may only accept certain types of debtors.
  
  
  Consult Master Data: Check the debtor master data to ensure that the debtor you are trying to use is correctly set up in the system. This includes verifying that the debtor is active and has the necessary attributes for the transaction.
  
  
  Error Message Context: Look at the context in which the error occurs. If it is during a specific transaction (e.g., billing, invoicing), ensure that all required fields are filled out correctly.
  
  
  SAP Notes and Documentation: If the issue persists, consult SAP Notes or documentation related to the specific transaction or module you are working with. There may be known issues or additional configuration steps required.
  
  
  User Training: If this error is common among users, consider providing additional training on how to properly enter debtor information in the system.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the relevant transaction codes that may be involved in debtor management, such as VF01 (Create Billing Document), F-28 (Post Incoming Payments), etc.
  SAP Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP's support portal for further assistance.
  Documentation: Review SAP documentation for the specific module you are working with (e.g., SAP FI, SAP SD) for more detailed guidance on handling debtors.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.