How To Fix VK197 - The credit memo request you created was reset

VK197 - Overview

• Message type: E = Error

• Message class: VK - Pflege und Bearbeitung von Konditionen

• Message number: 197

• Message text: The credit memo request you created was reset

What causes this issue?

The previously created <DS:GLOS.credit_memo_request>credit memo
request</> was reset.

System Response

No credit memo request is created. The <DS:GLOS.rebate_agreement>rebate
agreement</> is not marked as settled.

Error message extract from SAP system. Copyright SAP SE.

VK197 - Details

• The SAP error message VK197, which states "The credit memo request you created was reset," typically occurs in the context of sales and distribution (SD) when there is an issue with the processing of a credit memo request. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes of VK197
  
  
  Incomplete Data: The credit memo request may be missing required information or data fields that are necessary for processing.
  
  
  Document Status: The status of the credit memo request may not allow it to be processed further. For example, it might be in a status that indicates it has been canceled or reset.
  
  
  Authorization Issues: The user may not have the necessary authorizations to create or process credit memo requests.
  
  
  
  Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly, affecting the processing of credit memo requests.
  
  
  Business Rules: Certain business