How To Fix VK196 - A credit memo request was created for settlement

SAP Error Message - Details

• Message type: E = Error

• Message class: VK - Pflege und Bearbeitung von Konditionen

• Message number: 196

• Message text: A credit memo request was created for settlement

What causes this issue?

The rebate settlement for the rebate agreement was carried out, the
credit memo request was created. You can process the credit memo
request to change the amount in the credit memo, for example.

System Response

The credit memo request is saved with the rebate agreement.

How to fix this error?

Check the credit memo request created using the function "Credit memo
request" "Change".
You can also reset the credit memo request. In this case, no credit
memo request is created.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VK196 - A credit memo request was created for settlement ?

  The SAP error message VK196, which states "A credit memo request was created for settlement," typically occurs in the context of billing and settlement processes in SAP, particularly when dealing with sales and distribution (SD) or financial transactions. This message indicates that a credit memo request has been generated, but there may be issues preventing the settlement from being processed correctly.
  Cause:
  
  Incomplete Data: The credit memo request may lack necessary information or data required for processing.
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the requirements for processing credit memo requests.
  Document Status: The status of the credit memo request or related documents may not allow for settlement (e.g., it may be in a blocked status).
  Account Assignment Issues: There may be issues with account assignments or the relevant accounts may not be set up correctly.
  Authorization Issues: The user may not have the necessary authorizations to process the credit memo request.
  
  Solution:
  
  Check Document Status: Verify the status of the credit memo request and ensure it is in a processable state.
  Review Data Completeness: Ensure that all required fields and data are filled out correctly in the credit memo request.
  Configuration Review: Check the configuration settings related to credit memo processing in the SAP system. This may involve reviewing pricing procedures, account determination, and other related settings.
  Account Assignment Verification: Ensure that the account assignments are correct and that the relevant accounts are properly configured in the system.
  Authorization Check: Confirm that the user has the necessary permissions to process credit memo requests and settlements.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling credit memo requests and settlements.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF01 (Create Billing Document), VF02 (Change Billing Document), and VF03 (Display Billing Document) to manage billing documents.
  SAP Notes: Check SAP Notes for any known issues or patches related to error VK196. SAP Notes can provide specific guidance or fixes for known problems.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Testing: If changes are made to configuration or data, conduct thorough testing in a development or quality assurance environment before applying changes to the production system.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP expert or your organization's SAP support team for further assistance.