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Message type: E = Error
Message class: VHURL - Messages for Returnable Packaging Account Processing
Message number: 726
Message text: Account &1: cannot determine customer material in statement
No vendor material was found for material &V4& and vendor &V3&.
Processing is continued.
Maintain the appropriate purchasing info record.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Error message extract from SAP system. Copyright SAP SE.
VHURL726
- Account &1: cannot determine customer material in statement ?The SAP error message VHURL726 indicates that the system is unable to determine the customer material for a specific account during the processing of a statement. This error typically arises in the context of sales and distribution, particularly when dealing with customer-specific materials or when generating reports that require customer material information.
Cause:
- Missing Customer Material Info: The customer material information may not be maintained in the system for the specified account.
- Data Inconsistency: There may be inconsistencies or missing data in the master data records, such as customer master data or material master data.
- Configuration Issues: The system configuration may not be set up correctly to link customer materials with the corresponding accounts.
- Incorrect Account Assignment: The account being referenced may not be correctly assigned to the customer material in question.
Solution:
Check Customer Material Master:
- Navigate to the customer material master record (transaction code
VD03
for display).- Ensure that the customer material number is correctly maintained for the relevant customer and material combination.
Verify Master Data:
- Check the customer master data (transaction code
XD03
for display) to ensure that all necessary information is complete and accurate.- Review the material master data (transaction code
MM03
for display) to confirm that the material is correctly defined.Review Configuration:
- Ensure that the configuration settings in the system are correctly set up to handle customer-specific materials. This may involve checking the settings in the Sales and Distribution module.
- If necessary, consult with your SAP configuration team to verify that the relevant settings are in place.
Check Account Assignment:
- Ensure that the account in question is correctly assigned to the customer material. This may involve checking the sales area and other related settings.
Consult Documentation:
- Review SAP documentation or help files related to customer material determination to ensure that all necessary steps have been followed.
Debugging:
- If the issue persists, consider debugging the process to identify where the determination is failing. This may require technical assistance from an SAP ABAP developer.
Related Information:
VD03
, XD03
, MM03
, and others that may be useful for checking master data.By following these steps, you should be able to identify the root cause of the VHURL726 error and implement the necessary solutions to resolve it.
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