How To Fix VHURL725 - Account &1: cannot determine customer material in statement

SAP Error Message - Details

• Message type: E = Error

• Message class: VHURL - Messages for Returnable Packaging Account Processing

• Message number: 725

• Message text: Account &1: cannot determine customer material in statement

What causes this issue?

No customer material was found for material &V4& and customer &V3&.

System Response

Processing is continued.

How to fix this error?

Maintain the customer material info record.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VHURL725 - Account &1: cannot determine customer material in statement ?

  The SAP error message VHURL725 indicates that the system is unable to determine the customer material for a specific account during the processing of a statement. This error typically arises in the context of sales and distribution, particularly when dealing with customer-specific materials or when generating reports that require customer material information.
  Cause:
  
  Missing Customer Material Info: The customer material information may not be maintained in the system for the specified account.
  Incorrect Configuration: There may be issues with the configuration of the customer-material information in the system.
  Data Inconsistency: There could be inconsistencies in the master data, such as missing or incorrect entries in the customer master or material master records.
  Sales Document Issues: The sales documents related to the account may not have been properly created or may be missing necessary information.
  
  Solution:
  
  
  Check Customer Material Info:
  
  Navigate to the customer master data and verify if the customer material information is maintained correctly.
  Use transaction code VD03 (Display Customer) to check the customer-specific material data.
  
  
  
  Maintain Customer Material Info:
  
  If the customer material information is missing, you can maintain it using transaction code VD02 (Change Customer) or MM01 (Create Material) to create or update the necessary records.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to customer-material information in the SAP system. This may involve reviewing the settings in the Sales and Distribution (SD) module.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to ensure that all relevant master data is correctly maintained and that there are no discrepancies.
  
  
  
  Check Sales Documents:
  
  Review the sales documents associated with the account to ensure that they are complete and contain all necessary information.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on handling customer material information.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VD03, VD02, MM01, and VA03 (Display Sales Order) for managing customer and material data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and edit customer and material data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further investigation.