How To Fix VHURL305 - Account statements could not be created (exception)

SAP Error Message - Details

• Message type: E = Error

• Message class: VHURL - Messages for Returnable Packaging Account Processing

• Message number: 305

• Message text: Account statements could not be created (exception)

What causes this issue?

Account statements could not be created due to (a) serious error(s).
Consult the error message 'Internal program error' in the IDoc.

System Response

Inbound processing terminated.

How to fix this error?

Check the number ranges used for RP account statements.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VHURL305 - Account statements could not be created (exception) ?

  The SAP error message VHURL305, which states "Account statements could not be created (exception)," typically occurs in the context of financial transactions or account management within the SAP system. This error can arise due to various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the account records that prevent the system from generating the account statements.
  Configuration Issues: Incorrect configuration settings in the financial module or related components can lead to this error.
  Authorization Problems: The user may not have the necessary permissions to access or generate account statements.
  Technical Errors: There could be underlying technical issues, such as problems with the database or application server.
  Missing Master Data: Required master data (e.g., customer/vendor information) may be incomplete or missing.
  System Performance: If the system is under heavy load or experiencing performance issues, it may fail to generate account statements.
  
  Solutions:
  
  Check Data Integrity: Verify that all necessary data for the accounts is complete and consistent. Look for missing or incorrect entries in the relevant tables.
  Review Configuration Settings: Ensure that the configuration settings for account statements are correctly set up in the SAP system. This may involve checking transaction codes related to financial accounting.
  User Authorizations: Confirm that the user attempting to generate the account statements has the appropriate authorizations. You may need to consult with your SAP security team.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or technical support to investigate any underlying technical issues.
  Check Logs: Review system logs (e.g., ST22 for dumps, SM21 for system logs) to identify any specific errors or exceptions that occurred during the account statement generation process.
  Test in a Different Environment: If possible, try to replicate the issue in a development or test environment to isolate the problem.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL1N (Vendor Line Item Display), FBL3N (G/L Account Line Item Display), and FBL5N (Customer Line Item Display) to check account details.
  SAP Notes: Search for SAP Notes related to the error message VHURL305 in the SAP Support Portal. There may be specific patches or updates that address this issue.
  Documentation: Review SAP documentation for account statement generation processes to ensure compliance with best practices.
  
  If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to SAP support for further assistance.