How To Fix VF360 - A credit memo item is not allowed.

VF360 - Overview

• Message type: E = Error

• Message class: VF - Billing

• Message number: 360

• Message text: A credit memo item is not allowed.

What causes this issue?

A credit memo item is not created automatically.
Example of a business process:
In a third-party deal, a supplier credit memo is not automatically
passed on to the end customer via billing.
A separate credit memo is created for this.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Bill the credit memo item by specifying a credit memo document type.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

VF360 - Details

• The SAP error message VF360 ("A credit memo item is not allowed") typically occurs when you are trying to create or process a credit memo in the SAP system, but the system has determined that the conditions for creating a credit memo item are not met. This can happen for several reasons, and understanding the cause is essential for finding a solution.
  Causes of VF360 Error
  
  
  Document Type Restrictions: The document type you are using may not allow credit memo items. Check the configuration of the billing document types in the SAP system.
  
  
  Sales Document Status: The sales document (e.g., sales order or invoice) related to the credit memo may be in a status that does not permit credit memo processing.
  
  
  Item Category Settings: The item category of the sales document may not be configured to allow credit memo items. Certain item categories are restricted from being credited.
  
  
  Billing Type Configuration: The billing type used