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How To Fix VF371 - Custom routine &1 - Check issue: &2&3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: VF - Billing

  • Message number: 371

  • Message text: Custom routine &1 - Check issue: &2&3

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message VF371 - Custom routine &1 - Check issue: &2&3 ?

    The SAP error message VF371 typically indicates an issue with a custom routine in the billing process, specifically during the execution of the billing document creation or processing. The message format suggests that there is a problem with a custom routine (indicated by &1) and provides additional information about the issue (indicated by &2 and &3).

    Cause:

    1. Custom Code Issues: The error is often caused by a problem in the custom ABAP code that has been implemented in the billing process. This could be due to logic errors, unhandled exceptions, or incorrect assumptions about data.
    2. Data Issues: There may be issues with the data being processed, such as missing or incorrect entries in the billing document or related master data.
    3. Configuration Issues: Incorrect configuration settings in the billing area can also lead to this error, especially if the custom routine relies on specific configurations.
    4. Version Compatibility: If the custom routine was developed for a different version of SAP, it may not function correctly in the current environment.

    Solution:

    1. Debugging the Custom Routine:

      • Use the ABAP debugger to step through the custom routine indicated by &1. Look for any logical errors or exceptions that are not being handled properly.
      • Check the input parameters and ensure that they are being passed correctly.
    2. Reviewing Data:

      • Verify the data being processed when the error occurs. Check for any missing or incorrect entries in the billing document or related master data.
      • Ensure that all necessary data is available and correctly formatted.
    3. Check Configuration:

      • Review the configuration settings related to billing and ensure that they are set up correctly. This includes checking pricing procedures, condition types, and any other relevant settings.
    4. Consult Documentation:

      • If the custom routine was developed by a third party or another team, consult any available documentation to understand its intended functionality and any known issues.
    5. Testing:

      • After making changes, conduct thorough testing to ensure that the issue is resolved and that the billing process works as expected.
    6. Seek Help from SAP Support:

      • If the issue persists and you are unable to resolve it, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant logs or debugging information.

    Related Information:

    • Transaction Codes: You may want to check transaction codes like VF01 (Create Billing Document), VF02 (Change Billing Document), and VF03 (Display Billing Document) to replicate the issue.
    • SAP Notes: Search for relevant SAP Notes that may address this specific error or provide guidance on similar issues.
    • Custom Development Guidelines: Ensure that any custom development follows SAP best practices to minimize issues in the future.

    By following these steps, you should be able to identify and resolve the underlying cause of the VF371 error message.

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