How To Fix VF358 - Variance in follow-up credit memo - billing doc. via refund determ. only.

SAP Error Message - Details

• Message type: E = Error

• Message class: VF - Billing

• Message number: 358

• Message text: Variance in follow-up credit memo - billing doc. via refund determ. only.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message VF358 - Variance in follow-up credit memo - billing doc. via refund determ. only. ?

  The SAP error message VF358, which states "Variance in follow-up credit memo - billing doc. via refund determination only," typically occurs in the context of billing and credit memo processing in SAP. This error indicates that there is a discrepancy between the amounts in the original billing document and the follow-up credit memo that is being processed.
  Cause:
  
  
  Amount Discrepancy: The most common cause of this error is that the amount in the follow-up credit memo does not match the expected amount based on the original billing document. This could be due to manual entry errors or incorrect calculations.
  
  
  Refund Determination: The error specifically mentions "via refund determination," which suggests that the system is trying to determine the refund amount based on certain criteria, and there is a mismatch in the expected values.
  
  
  Configuration Issues: There may be issues with the configuration of the billing or credit memo processes in SAP, such as incorrect settings in the pricing procedure or refund determination settings.
  
  
  Document Flow Issues: If there are issues in the document flow, such as missing or incomplete documents, this can also lead to discrepancies.
  
  
  Solution:
  
  
  Check Amounts: Review the amounts in both the original billing document and the follow-up credit memo. Ensure that they match as expected. If there are discrepancies, correct them.
  
  
  Review Refund Determination Settings: Check the configuration for refund determination in your SAP system. Ensure that the settings are correct and that they align with your business processes.
  
  
  Document Flow: Verify the document flow to ensure that all necessary documents are present and correctly linked. If there are missing documents, address those issues.
  
  
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for common issues.
  
  
  Testing: After making any changes, perform testing to ensure that the error no longer occurs and that the credit memo can be processed successfully.
  
  
  Consult with SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF01 (Create Billing Document), VF02 (Change Billing Document), and VF03 (Display Billing Document) to manage billing documents effectively.
  Documentation: Review SAP documentation related to billing and credit memo processing for best practices and guidelines.
  User Exits and BAdIs: If custom logic is implemented in your SAP system, check for any user exits or BAdIs that might affect the billing and credit memo processes.
  
  By following these steps, you should be able to identify the cause of the VF358 error and implement a solution to resolve it.