How To Fix VF306 - A down payment request cannot be created for one-time customers.

SAP Error Message - Details

• Message type: E = Error

• Message class: VF - Billing

• Message number: 306

• Message text: A down payment request cannot be created for one-time customers.

What causes this issue?

It is not possible to create a down payment request for one-time
customers.

System Response

Billing document creation is canceled.

How to fix this error?

Create customer master data for the down payment process. You cannot use
CpD customers for this process. Special G/L transactions cannot be
posted to CpD accounts.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VF306 - A down payment request cannot be created for one-time customers. ?

  The SAP error message VF306, which states "A down payment request cannot be created for one-time customers," typically occurs when you attempt to create a down payment request for a customer that is classified as a "one-time customer" in the SAP system. One-time customers are generally used for transactions where the customer does not have a permanent account in the system, and they are not set up to handle down payments in the same way as regular customers.
  Cause:
  
  Customer Type: The customer is defined as a one-time customer in the system, which does not allow for down payment requests.
  Configuration Settings: The system configuration may not allow down payments for one-time customers.
  Missing Data: Required data for creating a down payment request may be missing or incorrectly configured.
  
  Solution:
  
  Use Regular Customers: If possible, use a regular customer account instead of a one-time customer. This will allow you to create down payment requests.
  Change Customer Type: If the transaction requires a one-time customer, consider changing the customer type to a regular customer in the master data.
  Check Configuration: Review the configuration settings in the SAP system to see if down payments can be enabled for one-time customers. This may involve consulting with your SAP administrator or functional consultant.
  Create a Customer Master Record: If the transaction is significant enough to warrant it, create a customer master record for the customer instead of using a one-time customer.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like FD01 (Create Customer) or FD02 (Change Customer) to manage customer master data.
  Documentation: Refer to SAP documentation or help files for more details on customer types and down payment processing.
  SAP Notes: Check for any relevant SAP Notes that may address this issue or provide additional guidance.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to create down payment requests.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP SD (Sales and Distribution) for further assistance.