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How To Fix VE569 - The fax number was determined using partner data for partner &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: VE - Message ID for condition analysis

  • Message number: 569

  • Message text: The fax number was determined using partner data for partner &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message VE569 - The fax number was determined using partner data for partner & ?

    The SAP error message VE569 indicates that there is an issue with the fax number associated with a partner (customer or vendor) in the system. This message typically arises when the system is trying to send a fax but cannot find a valid fax number for the specified partner.

    Cause:

    1. Missing Fax Number: The most common cause is that the partner data does not contain a valid fax number.
    2. Incorrect Partner Data: The partner data may be incomplete or incorrectly maintained, leading to the system being unable to retrieve the fax number.
    3. Data Configuration Issues: There may be issues with the configuration of the communication methods for the partner.
    4. Partner Type: The partner type may not be set up correctly to allow for fax communication.

    Solution:

    1. Check Partner Master Data:

      • Go to the partner master data (transaction codes like XD02 for customers or MK02 for vendors).
      • Verify that the fax number is correctly entered in the relevant fields.
      • Ensure that the fax number is in the correct format.
    2. Maintain Communication Methods:

      • Ensure that the communication method for fax is properly configured in the partner master data.
      • Check if the fax number is assigned to the correct communication type.
    3. Review Partner Type Settings:

      • Ensure that the partner type is set up to allow fax communication.
      • Check the configuration settings for the partner type in the SAP system.
    4. Test Fax Functionality:

      • After making changes, test the fax functionality to ensure that the issue is resolved.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific details on handling fax communication and partner data.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as XD02, MK02, and NACE (for output types).
    • SAP Notes: Check for any SAP Notes related to fax communication issues or the VE569 error message for additional troubleshooting steps.
    • User Authorizations: Ensure that you have the necessary authorizations to view and edit partner master data.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.

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