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How To Fix VE567 - Fax number determined from the condition record using address number &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: VE - Message ID for condition analysis

  • Message number: 567

  • Message text: Fax number determined from the condition record using address number &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message VE567 - Fax number determined from the condition record using address number & ?

    The SAP error message VE567 indicates that the system is unable to determine a valid fax number from the condition record using the specified address number. This error typically occurs in the context of sales and distribution (SD) processes, particularly when trying to send documents via fax.

    Cause:

    1. Missing or Incorrect Fax Number: The most common cause is that the fax number is not maintained in the customer master data or the condition records.
    2. Incorrect Address Number: The address number being referenced may not correspond to a valid customer or vendor record.
    3. Condition Record Issues: There may be issues with the condition records themselves, such as missing entries or incorrect configuration.
    4. Data Inconsistencies: There could be inconsistencies in the data between the customer master and the condition records.

    Solution:

    1. Check Customer Master Data:

      • Go to the customer master record (transaction code XD03 for general data or VD03 for sales area data).
      • Verify that the fax number is correctly maintained in the relevant sections (e.g., Sales Area Data).
      • If the fax number is missing, add it and save the changes.
    2. Verify Condition Records:

      • Check the condition records related to the fax sending process (transaction code VK11 for creating or VK12 for changing).
      • Ensure that the condition records are correctly set up and that they reference the correct address number.
    3. Check Address Number:

      • Ensure that the address number being used in the transaction is correct and corresponds to a valid customer or vendor.
    4. Data Consistency Check:

      • Run any necessary data consistency checks to ensure that there are no discrepancies between the customer master and the condition records.
    5. Consult Documentation:

      • Review SAP documentation or help files related to the specific transaction or process you are working with for additional guidance.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03, VD03, VK11, and VK12.
    • SAP Notes: Check for any SAP Notes related to the VE567 error message for specific patches or updates that may address the issue.
    • User Authorizations: Ensure that you have the necessary authorizations to view and edit customer master data and condition records.

    By following these steps, you should be able to identify and resolve the issue causing the VE567 error message in SAP.

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