How To Fix VE563 - Output found (using customer master)

SAP Error Message - Details

• Message type: E = Error

• Message class: VE - Message ID for condition analysis

• Message number: 563

• Message text: Output found (using customer master)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message VE563 - Output found (using customer master) ?

  The SAP error message VE563 ("Output found (using customer master)") typically occurs in the context of output determination in SAP, particularly when dealing with sales documents or customer master data. This error indicates that the system has found an output type that is associated with the customer master data, but it may not be able to process it correctly due to various reasons.
  Causes:
  
  
  Output Type Configuration: The output type may not be properly configured in the system. This includes settings related to the output condition records, access sequences, and output determination procedures.
  
  
  Missing Condition Records: There may be missing condition records for the output type in the relevant output determination procedure, which prevents the system from generating the output.
  
  
  Customer Master Data Issues: The customer master data may not be complete or may have inconsistencies that affect output determination.
  
  
  Output Device Issues: There may be issues with the output device configuration, such as the printer not being set up correctly or being offline.
  
  
  Document Type Settings: The document type being processed may not be linked correctly to the output type in the configuration.
  
  
  Solutions:
  
  
  Check Output Type Configuration:
  
  Go to the output type configuration in transaction code NACE (for Sales Documents).
  Ensure that the output type is correctly configured and linked to the appropriate access sequence.
  
  
  
  Review Condition Records:
  
  Use transaction code VV11 (Create Condition Records) or VV12 (Change Condition Records) to check if the necessary condition records for the output type exist.
  If they do not exist, create them as needed.
  
  
  
  Validate Customer Master Data:
  
  Check the customer master data using transaction code XD03 (Display Customer) to ensure that all required fields are filled out correctly.
  Pay special attention to the communication data (e.g., email, fax) that may be required for the output.
  
  
  
  Check Output Device Configuration:
  
  Ensure that the output device (printer) is correctly configured in transaction code SPAD.
  Verify that the printer is online and available for use.
  
  
  
  Document Type Settings:
  
  Check the document type settings in the configuration to ensure that the output type is correctly assigned to the document type being processed.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the output determination process to identify where it is failing. This may require assistance from a technical consultant.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  NACE: Output Types Configuration
  VV11/VV12: Condition Records for Output Types
  XD03: Display Customer Master Data
  SPAD: Spool Administration
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to output determination and the VE563 error.
  
  
  Documentation: Refer to SAP Help documentation for detailed information on output determination and configuration.
  
  
  By following these steps, you should be able to identify and resolve the cause of the VE563 error in your SAP system.