How To Fix VD_OC_EMAIL010 - CC

SAP Error Message - Details

• Message type: E = Error

• Message class: VD_OC_EMAIL - Output Control Additional Email Message Class

• Message number: 010

• Message text: CC

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VD_OC_EMAIL010 - CC ?

  The SAP error message "VD_OC_EMAIL010 CC" typically relates to issues with email processing in the SAP system, particularly in the context of the SAP Customer Relationship Management (CRM) or Sales and Distribution (SD) modules. This error can occur when there are problems with the configuration or execution of email notifications, such as those sent to customers or internal users.
  Cause:
  
  Configuration Issues: The email settings in the SAP system may not be properly configured. This includes SMTP settings, email templates, or user authorizations.
  Missing Data: Required fields for sending emails (like recipient addresses) may be missing or incorrectly populated.
  System Errors: There could be underlying system issues, such as connectivity problems with the email server or issues with the SAP application server.
  Authorization Problems: The user attempting to send the email may not have the necessary permissions to execute the email function.
  
  Solution:
  
  
  Check Configuration:
  
  Verify the SMTP configuration in transaction code SCOT (SAPconnect). Ensure that the email server settings are correct.
  Check the email templates and ensure they are properly defined and activated.
  
  
  
  Validate Data:
  
  Ensure that all required fields for the email are filled out correctly. This includes checking the recipient's email address and any other necessary information.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong.
  Look for any connectivity issues in the system logs.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to send emails. This can be checked in transaction SU53 or by reviewing the user's role assignments.
  
  
  
  Test Email Functionality:
  
  Use transaction SOST to check the status of sent emails. This can help identify if emails are stuck in the queue or if there are other issues.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes or the official SAP Help Portal for any specific notes related to the error message. There may be patches or updates that address known issues.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  Community Forums: Check SAP Community forums for discussions related to this error, as other users may have encountered and resolved similar issues.
  SAP Documentation: Review the official SAP documentation for email configuration and troubleshooting in the context of your specific SAP module (CRM, SD, etc.).
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support for further assistance.