How To Fix VB721 - Customizing for archiving maintained incorrectly

SAP Error Message - Details

• Message type: E = Error

• Message class: VB - Sales Documents: Logical Databases and Views

• Message number: 721

• Message text: Customizing for archiving maintained incorrectly

What causes this issue?

Errors were determined when evaluating the archiving Customizing for
delivery archiving:
No entries exist in the archiving Customizing.
No entries were found in the archiving Customizing for the selection
criteria chosen (delivery type, sales organization).

System Response

The archiving session cannot proceed and is terminated.

How to fix this error?

Inform your system administrator.

Procedure for System Administrators

Check in <DS:SIMG.SIMG_LEARCHLIKP>archiving Customizing</> if entries
are maintained in Customizing for the selection conditions specified
(delivery type, sales organization).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VB721 - Customizing for archiving maintained incorrectly ?

  The SAP error message VB721 indicates that there is an issue with the customizing settings for archiving in the SAP system. This error typically arises when the configuration for archiving documents in the Sales and Distribution (SD) module is not set up correctly. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Incorrect Customizing Settings: The archiving object may not be properly configured in the Customizing settings. This could include missing or incorrect entries in the relevant tables or settings.
  Missing Authorization: The user may not have the necessary authorizations to access or modify the archiving settings.
  Inconsistent Data: There may be inconsistencies in the data that prevent the archiving process from being executed correctly.
  Archiving Object Not Defined: The archiving object for the specific document type may not be defined or activated in the system.
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to the transaction code SPRO (SAP Project Reference Object).
  Navigate to the relevant path for Sales and Distribution (SD) -> Basic Functions -> Archive Management -> Define Archiving Object.
  Ensure that the archiving object is correctly defined and that all necessary parameters are set.
  
  
  
  Review Archiving Object Configuration:
  
  Verify that the archiving object is active and that the necessary data selection criteria are correctly defined.
  Check if the archiving object is linked to the correct document types.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to perform archiving operations. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the data that is intended for archiving. This can help identify any issues that may prevent successful archiving.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Testing:
  
  After making changes, perform a test run of the archiving process to ensure that the error does not occur again.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA (Archive Administration) for managing archiving processes.
  Documentation: Review SAP documentation related to archiving in the SD module for best practices and guidelines.
  SAP Community: Engage with the SAP Community forums for insights and experiences shared by other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the issue related to the VB721 error message in your SAP system. If the problem persists, consider reaching out to SAP support for further assistance.