How To Fix V4352 - PO item &1 partially open, invoice quantity higher than qty delivered

SAP Error Message - Details

• Message type: E = Error

• Message class: V4 - Nachrichten Verkauf (Variable Meldungen und EDI-Meldungen)

• Message number: 352

• Message text: PO item &1 partially open, invoice quantity higher than qty delivered

What causes this issue?

You want to reject a sales order item with individual procurement.
However, the associated purchase order item &V1& is still partially
open. There is no sales order stock.
INCLUDE VA_REJ_MSG_INVOICE_QTY OBJECT DOKU ID TX

System Response

INCLUDE VA_CONFIG_MSG_SYSTEMRESPONSE OBJECT DOKU ID TX

How to fix this error?

Check whether the supplier invoices for the purchase order item are
correct. Cancel any invoices that are incorrect.
If this message is configured as an error message and the quantity of
correct invoices is higher than the quantity delivered, you first have
to receive the outstanding goods. It may still be the case that a
rejection is not possible as checks may still be taking place for
existing sales order stock (this is the case after goods receipt), or
the general settings specify that a rejection is not possible for an
only partially fulfilled individual procurement.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message V4352 - PO item &1 partially open, invoice quantity higher than qty delivered ?

  The SAP error message V4352 indicates that there is a discrepancy between the quantity of goods delivered and the quantity invoiced for a purchase order (PO) item. Specifically, it means that the invoice quantity is higher than the quantity that has been delivered, and as a result, the system is preventing the processing of the invoice.
  Cause:
  
  Quantity Mismatch: The most common cause of this error is that the invoice being processed has a quantity that exceeds the quantity of goods that have been received against the purchase order.
  Partial Deliveries: If the purchase order allows for partial deliveries, it is possible that some items have been delivered, but the invoice is attempting to bill for a quantity that includes undelivered items.
  Incorrect Invoice Entry: The user may have mistakenly entered an incorrect quantity on the invoice.
  Goods Receipt Not Posted: The goods receipt for the delivered items may not have been posted correctly or at all.
  
  Solution:
  To resolve the V4352 error, you can take the following steps:
  
  
  Check the Purchase Order: Review the purchase order to confirm the ordered quantity and the delivered quantity. You can do this by using transaction codes like ME23N (Display Purchase Order).
  
  
  Verify Goods Receipt: Check if the goods receipt has been posted for the items in question. You can use transaction code MMBE or MB51 to see the goods movement related to the purchase order.
  
  
  Adjust Invoice Quantity: If the invoice quantity is incorrect, you will need to adjust it to match the quantity that has been delivered. This can be done in the invoice entry screen (transaction code MIRO).
  
  
  Post Remaining Goods Receipt: If there are still items that have not been delivered, ensure that the remaining goods receipt is posted before attempting to process the invoice again.
  
  
  Consult with the Supplier: If the invoice is correct and the supplier has delivered more than what was received, you may need to consult with the supplier to resolve any discrepancies.
  
  
  Check for Open Items: If there are open items on the purchase order, ensure that they are accounted for and that the invoice does not exceed the total quantity that can be invoiced.
  
  
  Related Information:
  
  
  Transaction Codes:
  
  ME23N: Display Purchase Order
  MIRO: Enter Incoming Invoice
  MB51: Material Document List
  MMBE: Stock Overview
  
  
  
  SAP Notes: You may want to check SAP Notes for any specific issues related to this error message, as there may be updates or patches that address known issues.
  
  
  Documentation: Refer to SAP documentation for more details on handling invoices and purchase orders, as well as best practices for managing discrepancies.
  
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.